Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

5+ years of customer service and satisfaction. State certified Athletic Trainer with an OSHA certification in sports medicine and rehabilitation. Very compliant, fast leaner, and eager to change lives.

Skills
  • Filling gas tanks
  • POS systems
  • Tire replacement
  • Change giving
  • Driving customer satisfaction
  • Age verification
  • Maintaining clean premises
  • Able to lift [Number] lbs
  • Payment processing
  • Cash register operation
  • Security monitoring
  • Cash drawer balancing
  • Coin counting
  • Effective customer upselling
  • Product recommendations
  • Customer assistance
  • Issue resolution
Experience
Fuel Clerk, 01/2021 - Current
Kroger Marana, AZ,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Processed gas and amenities payments.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Sold store items and vehicle services to customers.
  • Checked gas pumps for leaks or malfunctions and repaired faults.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
Jewelry Sales Associate, 04/2019 - 12/2020
Hudson's Bay Company Los Angeles, CA,
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
  • Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed store opening and closing procedures as per company guidelines.
  • Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
  • Restocked merchandise from inventory during downtime when items upfront became low.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Trained and coached newly hired associates on store return policies and customer service techniques.
  • Used bilingual skills to assist other sales associates in closing sales with [Language]-speaking customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
Key Holder Leader, 04/2018 - 05/2019
Payless City, STATE,
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Evaluated transactions for suspected fraud.
Education and Training
High School Diploma: , Expected in 05/2019
-
Lee Williams High School - Kingman, AZ
GPA:
: Radiologic Technology, Expected in
-
Mohave Community College - Kingman, AZ
GPA:

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Resume Overview

School Attended

  • Lee Williams High School
  • Mohave Community College

Job Titles Held:

  • Fuel Clerk
  • Jewelry Sales Associate
  • Key Holder Leader

Degrees

  • High School Diploma
  • Some College (No Degree)

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