Experienced automotive technician with over 2 years of experience in Automotive Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 4 years of experience in The Warehouse Industry.
Skills
Payment processing
Vehicle maintenance and repair
Oil changes
Safety awareness
Inventory management
Customer service
MS Office
TIG welding equipment
Organization
Communications
Problem resolution
Relationship development
Regulatory Compliance
Team building
Background in Construction, Sales, Warehouse
Education
Olympic High SchoolBremerton, WA, Expected in 06/2012 – –High School Diploma: - GPA:
Grays Harbor Community CollegeAberdeen, WA, Expected in 02/2019 – –Certificate:Construction Trades - GPA:
Certifications
First Aid/CPR Certified
Work History
Kroger - Fuel Center Clerk New Haven, IN, 04/2020 - 05/2020
Responded to all customer inquiries thoroughly and professionally.
Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
Removed safety hazards, soiled items and trash from customer areas.
Determined customer needs by asking relevant questions and listening actively to responses.
Increased customer satisfaction by resolving [Product or Service] issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Sun Devil Auto - Automotive Technician Phoenix, AZ, 10/2019 - 12/2019
Explained estimates and determined repair timelines to manage customer expectations.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Retained accurate records of purchases, titles and sales.
Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
Communicated issues to supervisor and helped develop solutions.
Maintained cleanliness, safety and efficiency of garage.
Used specialized tools to detect leaks in gas and refrigerant systems.
Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
Responded to customer telephone calls, emails and in-person requests for assistance.
Performed safety and emissions inspections.
Completed customer orders and warranty services according to manufacturer specifications.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
Changed, rotated and balanced tires.
Diagnosed malfunctions and developed effective resolutions with minimal oversight.
Vca Antech, Inc. - Technician Assistant Venice, CA, 06/2014 - 09/2016
Planned projects by identifying necessary equipment, tools, and required assistance.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Followed established job site safety regulations and maintained safe and clean work area.
Read and interpreted blueprints and construction documents to determine project directives.
Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
Planned and executed work with proper tools and materials to maximize efficiency.
Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Jostens - Forklift Operator Los Angeles, CA, 11/2011 - 06/2015
Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Filled propane tanks, checked valves and performed other routine equipment maintenance.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment, including forklift, side loader and pallet jack.
Worked in team environment to maintain high levels of productivity.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Transported inventory items to appropriate locations.
Operated equipment while observing standard safety procedures.
Unloaded trucks and rail cars and moved materials to staging area.
Loaded, transported and stacked materials.
Unloaded and stacked materials by raising and lowering lifting devices.
Moved pallets of merchandise using electric forklifts and electric pallets.
Handled multiple tasks simultaneously to maximize work efficiency.
Located proper slots on storage racks and set pallets in place with forklift.
Received cargo by removing it from trucks by hand.
Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
Communicated with floor managers to determine merchandise placement.
Inspected packed waste for signs of hazardous materials.
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