Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Skilled Attendant poised to advance professionally by leveraging knowledge of retail and more than 5 years of experience. Expert in record keeping, customer relations and cleaning. Enthusiastic associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks at hand. Motivated to learn, grow and excel in retail.

Skills
  • Tire pressure and fluid checks
  • Inventory management
  • Vehicle maintenance and repair
  • Cleaning procedures
  • Team building
Work History
08/2017 to Current Fuel Center Clerk Fiesta Mart | Garland, TX,
  • Used technical skills to complete [Tasks] in [Software].
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about [Area of Expertise].
  • Removed safety hazards, soiled items and trash from customer areas.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Responded to all customer inquiries thoroughly and professionally.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Developed team communications and information for [Type] meetings.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Developed and executed plans to monitor standard process adherence.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Calibrated instruments and scales in production area and quality lab.
02/2016 to 01/2017 Sales Associate Massage Envy | Marin City, CA,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Acquired [Number] new customers, generating [Number]% of team revenue.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Completed orders through [Type] system and organized product deliveries to meet customer timetables.
  • Increased sales by [Number]% over [Timeframe] by offering consultation on products and services and applying customer service and upselling techniques.
03/2015 to 11/2015 Sales Representative Cincinnati Bell | Newport, KY,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Achieved perfect attendance record for [Number] months consecutively.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by [Number]% over [Timeframe] by offering consultation on products and services and applying customer service and upselling techniques.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
03/2014 to 08/2014 Optician Mcphs University | Manchester, NH,
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Education
Expected in 05/2012 High School Diploma | Cypress Woods High School, Cypress, TX GPA:
Expected in 04/2021 Associate of Science | Biology Prairie View A & M University, Prairie View, TX GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Cypress Woods High School
  • Prairie View A & M University

Job Titles Held:

  • Fuel Center Clerk
  • Sales Associate
  • Sales Representative
  • Optician

Degrees

  • High School Diploma
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: