fsqr facility manager resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Self motivated FSQR Facility Manager proficient in all food safety, quality, and regulatory operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

  • Work Planning and Prioritization
  • Attention to Detail
  • Trend Analysis
  • Regulatory Compliance
  • Data Analysis
  • Complaint Investigations
  • Total Quality Management
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Team Goals
  • Audit Preparation
Work History
09/2019 to Current FSQR Facility Manager Mantech International Corporation | Indian Springs, NV,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Supervised staff of 2 in day-to-day activities.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Responded proactively and positively to rapid change.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
  • Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
  • Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
  • Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
  • Provided guidance on improved quality control measures to increase customer satisfaction.
  • Developed extensions and improvements to food product lines.
  • Demonstrated knowledge of industry best practices regarding labeling and packaging.
  • Tested new, alternative raw materials through analysis, sourcing and trials.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Managed compliance efforts, reporting and audits.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Prepared records and data for routine audits.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Managed company participation in food safety audits, and reviews by third parties, customers and regulatory agencies.
  • Audited food safety practices to evaluate performance and deliver effectiveness of preventive controls.
  • Executed corporate food safety strategies, policies and procedures.
05/2017 to 09/2019 FSQR Chemist I Altra Holdings, Inc. | Denver, CO,
  • Coordinated and performed analytical tests to comply with established standards and specifications.
  • Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
  • Modified and adapted standard methods and procedures to solve analytical problems.
  • Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
  • Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
  • Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
  • Resolved routine issues and escalated non-standard or critical issues to pertinent department for corrective action.
  • Tracked experimental results, coordinated data reviews and produced detailed reports for Management Review use.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Fixed identified issues to increase productivity and boost workflows.
  • Reported problems and concerns to management.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Provided training to over 20 onboarding team members.
  • Recorded and organized test data for report generation and analysis.
  • Identified and resolved variances to bring products in line with requirements.
  • Performed routine maintenance and calibration on testing equipment.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
09/2015 to 05/2017 Project Analyst APM Testing, Inc. | City, STATE,
  • Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
  • Managed client testing requirements from quote to report out.
  • Aligned testing requirements with A2LA guidelines.
  • Tested various plastics, metal, rubber, oil, paint, plating, adhesive and circuit boards.
  • Tested in accordance with ISO and ASTM standards.
  • Led client testing.
  • Maintained laboratory instruments and developed new laboratory equipment.
  • Organized lab test solutions, compounds and reagents.
  • Steered process development experiments in the lab and supported scale up processes.
12/2014 to 09/2015 Lab Technician APM Testing, Inc. | City, STATE,
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Executed required testing based on ISO and ASTM standards.
  • Managed work load based on customer requirements and scheduling requirements.
  • Supported Project Lead in preparation of end to end requirements.
  • Recroded test results using a variety of chimistry-specific software programs.
  • Set up standards for sampling analysis and data interpretation using effluent analysis.
Expected in 05/2012 to to Bachelor of Arts | Chemistry Temple University, Philadelphia, GPA:

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • FSQR Facility Manager
  • FSQR Chemist I
  • Project Analyst
  • Lab Technician


  • Bachelor of Arts

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