To gain experience and insight to the management and day-to-day operations of a business, as well as serve customers to the best of my abilities by providing the customer and their pet(s) with service and care above their expectations.
- Animal lover
- Strong organizational skills
- Efficient multi-tasker
- Self-starter
- Thorough
- Strong work ethic
- Diligent
- Responsible and reliable
- Computer-literate
- Dependable
- Respectful
Specialization in Agricultural Business Management; GPA: 3.4678
Volunteered at Cozy Critter Cabbins, a dog kennel, for a summer.
Teacher Assistant for the novice Horsemanship Class at Michigan State University's horse farm.
I love the outdoors and am active in kayaking and camping. I currently have two Morgan mares, several cats, and a turtle, and I firmly believe that each of my pets deserve equal amounts of attention and love, as well as the best care possible. I routinely spend as much time as possible with them.
Everett, WA, 10/2013 - 10/2015
- Opening & Closing Procedures
- Refilled coin and paper
- Weighed customers in and out on scales.
- Answered phone calls.
- Paid customers for materials.
- Organized and managed yearly paperwork to be filed for auditing purposes.
- Updated and managed new business information.
- Updated and managed website and tv in lobby.
Panama City Beach, FL, 01/2012 - 07/2012
- I reviewed and analyzed new Farm policy submissions, while determining what information was needed to correctly underwrite the farm risk.
- With this I also analyzed the coverage limits requested to determine if the buildings, structures, or farm personal property was adequately covered.
- I conferred with agents daily on new farm policies, existing policies, or helped them with proposals for new business.
- There were also additional phone calls from other Auto-Owners associates with questions or looking for advice on policies.
- I also reviewed policy change requests and analytically determined based on the policy form, what action or information was needed (in relation to the policy change requests), while also updating existing policies with more accurate information of the farm risk.
- I conferred with other farm underwriters in my department on questions I had, or with questions they had.
- This allowed me to underwrite more accurately as well as give more accurate answers to agents.
Hastings, NE, 08/2008 - 08/2011
- I worked initially in the parking lot booths on campus where I interacted with people and handled monetary transactions and customer disputes/complaints.
- I was promoted to a student supervisor position where I continued to handle monetary transactions and my interaction with student employees increased, and I dealt with any type of equipment malfunction.
City, STATE, 10/2006 - 04/2008
- I started out as a general cafeteria worker working in different cafeterias and different jobs within the cafeteria.
- and I performed different jobs in each.
- I have worked in the kitchen performing prep work, cooking, and cleaning; and in the dishroom I worked every position.
- I became a dishlead where I supervised all the employees working in the dishroom and collaborated with other student supervisors and departments to make sure the cafeteria was not deficient with dishware and that it continued to operate smoothly.
City, STATE, 06/2004 - 08/2007
- At the Deli I developed multitasking skills by performing several jobs on a daily basis.
- I prepared and served food, and for event catering I helped with the prep work and catered at each occasion.
- I learned to manage a till, cook for the public, waitress, prep for catering jobs, and catered for small and large functions.
City, STATE, 05/2004 - 07/2007
- I made and cooked pizzas, performed prep work, and cleaned the kitchen.
- I cooked pizzas, answered phone orders, and prepared the fixings for pizza.
City, STATE, 08/1999 - 07/2003
- At Tomi-Su Morgan Farms I maintain the pastures through pasture rotations which included dragging the fields, rock picking, and cutting the grass.
- I have learned how to act and handle horses as well as groom, clean stalls, and clean the barn.
- I learned how to manage horses, clean fields, muck-out stalls, and ride.
'A' Honor Roll 4 consecutive years of high school.
'Who's Who Among American High School Students' Freshman to Junior Year of High School.
National Honor Roll Junior Year of High School
Treasurer of National Honor Society Senior Year of High School Rotary Scholarship
Insurance Underwriting Basics Property and Casualty Basics Dwelling Coverage Skills
- I have handled monetary transactions and communicated with people on a day-to-day basis.
- I can handle, bridle, tack, and ride a horse both English and Western style efficiently.
- I am efficient, analytical, and hardworking, and I perform to the best of my ability and understanding.
Professional and friendly
Multi-tasking
Answering multi-line phones
Microsoft Office
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Resume Overview
School Attended
- Michigan State University
Job Titles Held:
- Front Office Worker
- Farm Underwriter
- Student Supervisor
- Cafeteria Worker Student Dish Lead
- Cook/Waitress/Caterer
- Cook
- Farm Hand
Degrees
- Bachelor of Science
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