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front office manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dependable hotel and hospitality professional offering 5+ years


of experience in multiple roles including Front Office Manager as


well as Food and Beverage Manager. Strong team leader with


excellent communication and organizational abilities.

Experience
Front Office Manager, 04/2015 to 01/2016
Marcus CorporationCamillus, NY,
  • Managed a staff of up to 15 Front Desk associates as well as 10 Bellman.
  • Performed Management duties that included weekly payroll, scheduling, and training of staff.

  • Handled all guest concerns in a pleasant and professional manner
  • Monitored inventory on a daily,weekly and monthly basis.
Food and Beverage Manager / Bistro Supervisor, 03/2014 to 03/2015
Marriott InternationalWest Hollywood, CA,
  • Managed Entire Food and Beverage Operation within the Hotel Responsible for Bistro Dining Room, Room Service, Banquets, Catering & Special Events Management.
  • Accurately Forecast restaurant needs to ensure a positive dining experience.
  • Wholesale purchasing of Fresh and Frozen Food Products.
  • Interact with Vendors as a Liason for Marriott Corporation.
  • In charge of Hiring, Training and Managing a Staff of 10 Servers, Bartenders, Baristas & 2 Executive Chefs.
  • Perform Management duties that include weekly payroll, scheduling, daily gratuity, POS Reporting & Reconciliation.
  • Complete Daily and Weekly Inventory of all Food and Alcohol Items.
  • Operated and Managed Starbucks within Hotel.
Front Desk Manager, 2011 to 01/2014
Salvatore's Garden Place HotelCity, STATE,
  • Managed a staff of 9 Front Desk associates.
  • Performed Management duties that included weekly payroll, scheduling.
  • Monitored inventory on a daily,weekly and monthly basis.
  • Responsible for all hiring and training at the front desk.
  • Tracked all competitor rates as well as forecasting for hotel.
Education
: Physical Education/Business Administration, Expected in 2009
Erie County Community College - ,
GPA:

Physical Education/Business Administration

Skills

Special Events, Hiring, Inventory, Managing, Payroll, POS, Purchasing, Reporting, Scheduling, CPR Certified, TIPS Certified

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Resume Overview

School Attended

  • Erie County Community College

Job Titles Held:

  • Front Office Manager
  • Food and Beverage Manager / Bistro Supervisor
  • Front Desk Manager

Degrees

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