Front Office Manager Resume Example
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FRONT OFFICE MANAGER
Summary
Personable [Job Title] employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in [Software] with expertise in resource allocation and schedule management.
Skills
Organization skills,dependable,reliable,hard working , people person, and of course a very pleasant attitude. |
Experience
Front Office Manager|Proper Hospitality - San Francisco , CA|08/2018 - 09/2019
- Quoted and prepared proposals for business services such as [Type] and [Type].
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Greeted visitors promptly and directed to correct locations.
- Elevated customer satisfaction ratings by resolving client and case issues efficiently.
- Served as main point of contact for outside vendors.
- Updated employee paperwork and records.
- Completed billing, collections and reporting duties on daily basis.
Hostess/Bartender|21St Century Oncology - Hialeah , FL|02/2009 - 02/2010
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide establishment information and take party reservations.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered customers' questions about hours, seating, current wait time and other information.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Answered questions about food and order statuses for waiting customers.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Medical Assistant|Dr.Haygen - City , STATE|04/2006 - 09/2006
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Organized charts, documents and supplies to maintain team efficiency.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs and medical history for [Number] patients each [Timeframe].
- Reduced patient wait time by [Number]%.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Assisted [Job title] in providing care to infants, children and adolescents.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Cleaned and disinfected chairs and equipment according to facility policy.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Monitored patient stability by checking vital signs and weight.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Sterilized medical instruments as needed.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Carefully prepared, reviewed and submitted patient statements.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
Education and Training
Blue Cliff - Houma||City, State|2008Medical Assistant
have studied medical billing and coding,clinical experience including taking blood pressures ,bpms
Blue Cliff - Houma||City, State|2008Medical Assistant
anatomy and physiology,medical coding,medical termiology,
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Resume Overview
School Attended
- Blue Cliff - Houma
Job Titles Held:
- Front Office Manager
- Hostess/Bartender
- Medical Assistant
Degrees
- Medical Assistant
Medical Assistant
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