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Front Office Manager Resume Example

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FRONT OFFICE MANAGER
Summary

Personable [Job Title] employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in [Software] with expertise in resource allocation and schedule management.

Skills

Organization skills,dependable,reliable,hard working , people person, and of course a very pleasant attitude.

Experience
Front Office Manager|Proper Hospitality - San Francisco , CA|08/2018 - 09/2019
  • Quoted and prepared proposals for business services such as [Type] and [Type].
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Greeted visitors promptly and directed to correct locations.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Served as main point of contact for outside vendors.
  • Updated employee paperwork and records.
  • Completed billing, collections and reporting duties on daily basis.
Hostess/Bartender|21St Century Oncology - Hialeah , FL|02/2009 - 02/2010
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide establishment information and take party reservations.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Answered questions about food and order statuses for waiting customers.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Medical Assistant|Dr.Haygen - City , STATE|04/2006 - 09/2006
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Reduced patient wait time by [Number]%.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Assisted [Job title] in providing care to infants, children and adolescents.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Monitored patient stability by checking vital signs and weight.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Sterilized medical instruments as needed.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Carefully prepared, reviewed and submitted patient statements.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
Education and Training
Blue Cliff - Houma||City, State|2008Medical Assistant

have studied medical billing and coding,clinical experience including taking blood pressures ,bpms

Blue Cliff - Houma||City, State|2008Medical Assistant

anatomy and physiology,medical coding,medical termiology,

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Blue Cliff - Houma

Job Titles Held:

  • Front Office Manager
  • Hostess/Bartender
  • Medical Assistant

Degrees

  • Medical Assistant
    Medical Assistant

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