Energetic Front Office Manager successful at improving customer satisfaction ratings by leading a team to exceed guests' expectations. Highly eager to further develop my knowledge and career in the industry of hospitality. Reliable, motivated, and willing to go the extra mile to guarantee internal and external guests' comfort and enjoyment. Accustomed to working in fast-paced environments with success in effectively handling difficult situations. Natural leader with strong interpersonal, organizational, and time management skills.
* Acting Manager at the Fairfax on Embassy Row
* Conversion Team/Trainer
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