front office manager resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, guest relations and producing professional correspondence for diverse needs . Recognized for exemplary customer service and team collaboration.
Skills
Cash transactions
Proposal writing
Invoicing and billing
Listening skills
Event coordination
Exceptional customer support
Suggestive selling
Data entry
Customer relations
Effective planning
Hospitality services
Reservations assistance
Experience
Front Office Manager, 02/2016 - Current Jc Resorts Llc – Cathedral City, CA,
Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
Managed daily operations within the office by supporting continuous delivery of excellent services and care.
Performed billing, collection and reporting functions for the office.
Garden Associate, 01/2018 - 12/2018 Gwynedd-Mercy College – Gwynedd Valley, PA,
Watered and pruned plants according to specific needs for plant type.
Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
Unloaded products from trucks and transported to appropriate garden center.
Logged new inventory in system to document quantities received.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Director of Admissions, 01/2011 - 12/2013 Elite Cosmetology School – City, STATE,
Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.
Orchestrated and maintained active communication system with prospective students, parents and high school and attained enrollment goals.
Spearheaded new and proven recruitment practices using array of digital media, web pages and social media to reach and enroll ideal prospective students.
Recruited new students to start and complete application process.
Monitored student databases and updated spreadsheets.
Oversaw campus marketing activities and analyzed statistical recruiting data to monitor performance.
Education and Training
High School Diploma: , Expected in 05/2009 - Joshua Springs Christian School - Yucca Valley, CA, GPA: Status -
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