Highly knowledgeable and service-driven Dental Professional with extensive experience in operations management and quality patient care. Consistently exceed expectations in high pressure and fast-paced environments by delivering strong sustainable gains in performance, productivity and profitability. Sound understanding of both oral care and clinical procedures. Excellent customer service skills and communicates effectively with patients and staff on all levels in both Spanish and English.
•Coronal Polishing Certified
•Dental Radiography Certified
•CPR Certified Exp: 08/2015
Coordinates appointment schedules for both the dentist and oral surgeon. Expertly files patient charts, process billing and payments. Accurately collected and recorded patient medical and dental histories. Educated patients regarding preventive dental care, plaque control, causes and treatment of dental problems and oral healthcare services. Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
Documented and Created estimates, contracts, and change orders. Supervised Project man hours and material. Managed all Accounts Payable/ Receivable, payroll, and job insurance requirements. Scheduled multiple construction jobs daily while servicing all customer complaints and concerns.
Dental Assistant: Prepare morning patient rooms will all instrumentation necessary for proper procedures. Take and develop x-rays to confirm accurate reading. Chair-side assistance with all procedures. Prepare patient treatment plan and explain thoroughly to ensure clear understanding. Send necessary patient information for prior-auth to insurance company and schedule next appointment. Sterilize room, instruments, and prepare for next patient.
Office Manager: Ensure office ran at optimal proficiency. Order all material for the front and back office. Enter, print, and mail all claims to insurance companies. Post Payments to client accounts and confirm insurance eligibilities
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