Front Office Resume Example
Personable [Job Title] employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for [Industry] professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Motivated Administrative Assistant with [Number] years of experience offering office support in [Type] industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and great initiative. Exceptional customer service and decision-making skills.
Goal-oriented [Job Title] polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele. Certified in [Area of certification]. Focused Administrative professional well-versed in managing digital filing systems, databases and client accounts with over [Number] years of excellent industry performance. Demonstrated success in liaising with vendors to support inventory replenishment and corporate cost-reduction. High level of business and financial acumen with expertise in [Software].
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- Answered phones and routed calls to appropriate employee.
- Handled all delegated tasks, including data entry, payroll, accounts payable and accounts receivable.
- Learned shipping and production of work orders to support office needs.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Transmitted information or documents to customers.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Processed financial documents, including contracts, expense reports and invoices.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel in [Type] and [Type] departments.
- Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Managed a team of [Number][Job title]s, including training and task delegation.
- Answered and directed incoming calls using multi-line telephone system.
- Rendered information to clients and drafted office emails.
- Scheduled meetings with salespeople and clients, emailed customers and place outbound calls as needed.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Handled all delegated tasks including accounts payable, accounts receivable, collections, payroll and data entry.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Set and optimized employee schedules to secure proper coverage for all shifts.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- 16 years experience holding various pto officer positions.
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Resume Overview
School Attended
- Kent State University
- Olmsted Falls High School
Job Titles Held:
- Front Office
- Administrative Assistant
Degrees
- Business Administration And Management
High School Diploma
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