Professional in specializing in venue operations including administration and stage production. Support live events from production planning to real-time execution including roles pertaining to Front of House, ticketing, volunteer coordination, audience support, and technical operations.
Front of House Manager
Manages the entire audience experience in all publicly accessible areas up to the foot of the stage from the moment the audience enters the space until the final audience member leaves the venue.
Assisted and lifted a first of its kind musical and theatrical 3 year project titled "LAX Presents", by bringing world art to the second busiest airport in the United States. Under strict regulations I helped deliver monthly events in different terminals throughout the airport. After the pilot series ended we were granted an additional contract that takes the program through 2025.
With a team of three we operate and execute all box office related tasks for a 300 person venue. Being the first smile you see attending the venue a key role is to handle any situation with high professionalism. From ticket sells in person, over the phone and online a main focus is customer service. Another key is to have a strong relationship with the front of house manager as we both maintain a smooth front of house.
Box Office Associate
My introduction to operating a Box Office for a world known venue. From learning the front and back end of the ticketing system, to the daily ticket count, to the front of house operations. My ability to adapt quick at a fast paced venue allowed me to learn and build and file band contracts. Despite being a music venue its also a restaurant that would require upselling the venue and strong communication skills to all restaurant and music venue managers.
Box Office Associate
Curriculum highlights: Understanding Visual Arts, Public Speaking, Music Technology: Sound and Recording, Cultural Anthropology, and Critical Reasoning and Writing
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