front of house manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Food service professional with eight years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

  • Stable work history
  • Customer-oriented
  • Strong leader
  • Ability to handle fast-paced environment
  • Team oriented
  • Food and beverage handling expert
  • Back of house operations understanding
  • Proficiency in inventory and ordering
  • Extensive hospitality background

Front of House Manager, 04/2012 to Current
Hyatt Hotels Corp.Cambridge, MD,

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Developed and maintained exceptional customer service standards.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

Counseled and disciplined staff when necessary.

Kitchen Manager, 07/2011 to 04/2013
Clubcorp Club Operations, Inc.Roslyn Harbor, NY,

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.

Followed proper food handling methods and maintained correct temperature of all food products.

Established and maintained open, collaborative relationships with the kitchen team.

Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

Actively participated in staff meetings and operated as an effective management team leader.

Shift Supervisor/Server/Line Cook, 10/2008 to 03/2010
Dave & Buster's, Inc.Winston Salem, NC,

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

Persistently strove for continual improvement and worked cooperatively as a team member.

Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.

Server, 05/2007 to 10/2008
Dave & BustersCity, STATE,

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Promoted and endorsed the company to bring in new business.

Completed opening and closing checklists according to set standards.

Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA

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Resume Overview

School Attended

Job Titles Held:

  • Front of House Manager
  • Kitchen Manager
  • Shift Supervisor/Server/Line Cook
  • Server


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