(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Food service professional with eight years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

  • Stable work history
  • Customer-oriented
  • Strong leader
  • Ability to handle fast-paced environment
  • Team oriented
  • Food and beverage handling expert
  • Back of house operations understanding
  • Proficiency in inventory and ordering
  • Extensive hospitality background

San Francisco State University San Francisco, CA Expected in 2013 Bachelor of Arts : Business Administration - GPA :
Hyatt Hotels Corp. - Front of House Manager
Cambridge, MD, 04/2012 - Current

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Developed and maintained exceptional customer service standards.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

Counseled and disciplined staff when necessary.

Clubcorp Club Operations, Inc. - Kitchen Manager
Roslyn Harbor, NY, 07/2011 - 04/2013

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.

Followed proper food handling methods and maintained correct temperature of all food products.

Established and maintained open, collaborative relationships with the kitchen team.

Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

Actively participated in staff meetings and operated as an effective management team leader.

Dave & Buster's, Inc. - Shift Supervisor/Server/Line Cook
Winston Salem, NC, 10/2008 - 03/2010

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

Persistently strove for continual improvement and worked cooperatively as a team member.

Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.

Dave & Busters - Server
City, STATE, 05/2007 - 10/2008

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Promoted and endorsed the company to bring in new business.

Completed opening and closing checklists according to set standards.

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