- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.
- Client documentation
- Community integration
- Community activities
- First aid and safety
- Compassionate client care
- Client satisfaction
- Coordination skills
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- Cash management experience
- Meal preparation
- Proper phone etiquette
- Wound care
- Medication administration
- Housekeeping
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Front End Manager, 03/2021 to Current
Food City – Lebanon, VA,
- Managed cash flow of store, including cashier operations, bookkeeping and security.
- Cultivated strong customer relations and developed effective customer service standards.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Reviewed employee performance and determined areas in need of improvement.
- Managed customer complaints and rectified issues to complete satisfaction.
- Put together schedule for floor staff according to skill sets and coverage needs.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Created and directed robust training and mentoring strategies.
Caregiver, 11/2015 to Current
Bickford Senior Living – Davenport, IA,
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted with meal planning to meet nutritional plans.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Transported patients to and from medical, dental and personal care appointments.
- Improved patient outlook and daily living through compassionate care.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Cashier Team Lead, 12/2017 to 12/2019
Cargo Largo – Independence, MO,
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Assisted with purchases, locating items and signing up for rewards programs.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Prepared special orders for shipment.
- Helped customers find specific products, answered questions and offered product advice.
- Greeted customers promptly and responded to questions.
- Managed cashier shifts and breaks.
Medical Assistant, 05/2016 to 05/2019
Public Health Seattle & King County – Wa 98119, WA,
- Conducted patient interviews to gather health hiClaire, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Scheduled appointments for patients via phone and in person.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient hiClaire summary.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
High School Diploma: , Expected in 07/2006
Chaffey High School - Ontario, CA
GPA:
: Medical Assisting, Expected in
UEI College - Ontario, CA
GPA:
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