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Front End Manager Resume Example

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AshleyStory
Summary

Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.

Skills
  • Client documentation
  • Community integration
  • Community activities
  • First aid and safety
  • Compassionate client care
  • Client satisfaction
  • Coordination skills
  • Cash management experience
  • Meal preparation
  • Proper phone etiquette
  • Wound care
  • Medication administration
  • Housekeeping
Experience
Company NameCity, StateFront End Manager03/2021 to Current
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed employee performance and determined areas in need of improvement.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Created and directed robust training and mentoring strategies.
Company NameCity, StateCaregiver11/2015 to Current
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported patients to and from medical, dental and personal care appointments.
  • Improved patient outlook and daily living through compassionate care.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Company NameCity, StateCashier Team Lead12/2017 to 12/2019
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Prepared special orders for shipment.
  • Helped customers find specific products, answered questions and offered product advice.
  • Greeted customers promptly and responded to questions.
  • Managed cashier shifts and breaks.
Company NameCity, StateMedical Assistant05/2016 to 05/2019
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Education and Training
High School Diploma07/2006Chaffey High School, City, State
Some College (No Degree):Medical AssistingUEI College , City, State
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Resume Overview

School Attended

  • Chaffey High School
  • UEI College

Job Titles Held:

  • Front End Manager
  • Caregiver
  • Cashier Team Lead
  • Medical Assistant

Degrees

  • High School Diploma 07/2006
    Some College (No Degree) : Medical Assisting

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