front end manager resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Energetic Team Leader with 16 years experience in high-level executive support roles. Organized and professional. Focused Administrative professional well-versed in managing digital filing systems, databases and client accounts with over 20 years of excellent industry performance. Demonstrated success in liaising with vendors to support inventory replenishment and corporate cost-reduction. High level of business and financial acumen with expertise in Excel and Word.
Driven and energetic Front End Manager bringing 5 years of expertise in personnel training and development. Proven history of applying strong relationship building, decision making and planning strengths to promote business objectives. Commended for managing high-volume task loads with efficiency and effective delegation. Knowledgeable Front End Manager proficient in risk mitigation, personnel management and financial oversight. Skilled at managing personnel, cash flow, inventory and security.
Skills
Microsoft Office proficiency
Excel spreadsheets
Results-oriented
Self-directed
Time management
Meticulous attention to detail
Professional and mature
Strong problem solver
Resourceful
Business writing
Dedicated team player
Strong interpersonal skills
Understands grammar
Proofreading
Meeting planning
Report writing
Report development
Customer- and service-oriented
POS systems
Retail merchandising expertise
Ability to mediate disputes
Excellent communication skills
Listening skills
Reading comprehension skills
Written and oral communication skills
MS Office
Reliable and punctual
Self-starter
Mail management
Schedule management
Problem resolution
Deadline-oriented
Report analysis
Store opening and closing procedures
Employee training
Retail inventory management
Store operations oversight
Outstanding communication skills
Operational budgeting
Team-oriented
Program implementation
Risk management
Accurate cash handling
Shift checklists
Reliable
Purchasing and planning
Supervision and training
Recruiting and hiring
Experience
Front End Manager, 05/2020 - 06/2021 Albertsons Companies – Concord, CA,
Created and executed daily bank deposits.
Executed variety of transactions throughout day, including cash, credit and debit card transactions.
Developed efficient methods for accepting and accounting for company cash.
Maintained daily cash flow log and compared daily cash logs to monthly bank statements and reports.
Tallied up all cash transactions and submitted reports to management.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Instructed staff on procedures for handling difficult transactions.
Opened and closed store 6 times per week by balancing cash drawers, preparing daily deposits and Ordered appropriate change from the Bank.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Identified appropriate solutions to minimize issues and quickly solve problems.
Directed and supervised staff performance.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Used Point of Sale register system to complete transactions.
Increased sales on consistent basis by developing key customer relationships.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Wrote and submitted reports.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Managed 35 + employees.
Closing Manager, 02/2017 - 05/2020 National Church Residences – Mechanicsburg, PA,
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Drove consistent grocery sales with effective merchandising and promotions implementation.
Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
Analyzed store's inventory and ordered merchandise and products to keep stock level.
Trained, managed and motivated employees to promote professional skill development.
Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Monitored progress by establishing plans, budgets and measuring results.
Administrative Assistant / Team Lead / Trainer, 06/2001 - 08/2016 Acosta Sales LLC – City, STATE, Directed marketing initiatives. Forecasted needs and adjusted future plans. Coordinated and directed project meetings. Wrote memoranda and business correspondence. Oversaw 150 direct reports. Determined customer needs. Analyzed program data to assist in strategic decision-making. Maximized client satisfaction. Coordinated all department functions for team of 150 employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Supervised and trained admitting, staff. Created databases and spreadsheets to improve inventory management and reporting accuracy. Scheduled and confirmed appointments for entire management team. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Standardized department filing system to increase efficiency. Improved communication efficiency as primary liaison between departments, clients and vendors. Developed more efficient filing systems and customer database protocols. Handled and processed confidential employee information.
Education and Training
Associate of Arts: Business, Expected in 2004 - Florida State Community College - Jacksonville, FL GPA: Status -
3.5 GPA , Coursework in Business and Accounting , Microsoft PowerPoint certification , Top 10% in class
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