My name is Melanie Cross, I am currently a student at CUNY CSI and and going to school during night time to complete my bachelors in science and later become a dental hygienist. I have worked as a Front Desk Agent from November 2019 to January 2020. Unfortunately that time was cut short due to Covid-19 and myself coming down with the virus. As a front desk associate I learned how to maintain a high level of hospitality, professionalism and business etiquette. I am also knowledgeable and skilled at balancing guests and business needs. I am well-organized in company procedures, checking in and checking out, as well as multitasking, planning and communication skills. I am a fast learner and am willing to try new things!
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