front desk receptionist resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Flexible hard worker ready to learn and contribute to the future success of University of Memphis students and community.

Education and Training
Bachelor of Science: Nursing, Expected in 05/2022 to University of Memphis - Memphis, TN
  • Minor in Nonprofit Management
  • Dean's List Honoree 2018-Present
  • Social Change Scholars Recipient
  • 3.66 GPA
  • Relationship building
  • Adaptability
  • Positive atmosphere promotion
  • Project planning
  • Collaboration
  • Issue and conflict resolution
Front Desk Receptionist, 05/2021 to Current
IntraloxGrand Rapids, MI,
  • Welcome patients to front desk and engaged in friendly conversations while conducting check-in process.
  • Verify patients insurance and benefits before clinical day.
  • Maintain expertise level knowledge on 60 cosmetic products.
  • Obtain and process payments from clients for products and services.
Office Assistant, 07/2020 to Current
Accessible Space, Inc.Champlin, MN,
  • Organize personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepare files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Certified Child and Family Supervisor.
After-School Care Provider, 10/2018 to 04/2020
Tree Of Life CharterUkiah, CA,
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities for children ranging in age 2 to 5.
Student Worker, 10/2018 to 04/2020
Carteret Community CollegeMorehead City, NC,
  • Greeted office visitors, provided information and directed to appropriate personnel.
  • Responsible for approving Operational Assistance request for over 250 Registered Student Organizations and having a base knowledge on how to navigate TigerZone.
Leadership and Involvement

Senator for the Student Government Association, 2020-Present

  • Attend weekly senate meetings and Safety Committee meetings covering new legislation, announcements, and student concerns.
  • Maintain consistent compliance with the University of Memphis Code of Conduct while also advocating for constructive change via approved channels.
  • Served on the officer board as the Safety Committee Chair in 2020 and communicated with the board weekly about the progress and needs of the Safety Committee.

VP Chapter Wellness- Alpha Gamma Delta, 2020-Present

  • Promote sisterhood and help maintain the well-being of over 80 collegiate women.
  • Analyze risk management and incident reporting strategies and data to create educational programs.
  • Conduct judicial conferences for members who do not abide by the Code of Standards and hold wellness checks for members who are having a trying time in or outside of the chapter.
  • Oversee the Chapter Wellness team, including three vital positions: Director of Ritual, Director of Sisterhood, and Director of Diversity, Equity and Inclusion.

Tiger Elite Ambassador, 2019-Present

  • Selected out of a competitive application pool to represent the Admissions Office as a student ambassador.
  • Mentored over 900 prospective students through campus tours, preview days, and scholarship banquets.

Order of Omega, 2021-Present

  • Attend monthly meetings to enhance leadership and service skills with Greek leaders across all three councils
  • Directly assisted in the Greek Life Awards Ceremony

Frosh Camp Counselor, 2019-2021

  • Served over 800 incoming freshmen through camp activities, small group reflections, and one-on-one interactions to help them feel at home during their transition to University of Memphis.
  • Facilitated the Women's Session during the Summer of 2020, creating a safe space for women to share their highest and lowest moments in their identity.
  • Encouraged and mentor fellow first and second year counselors in 2020 and 2021.
  • Led the Campus Safety Resource session in 2021 and the Tiger Spirit Session in 2019, allowing students to learn how to use the LiveSafe application and blue light system, contact campus police, and find a sense of tiger pride and tradition through learning the Tiger Hop and Fight Song.

VP Campus Relations- Alpha Gamma Delta, 2019-2020

  • Maintained the Activities Recognition system highlighting members' involvement on campus and within the community; customize “points opportunities” to the organization's purpose so that members' involvement reflects the underlying values of the chapter.
  • Coordinated “Share the Love” benefitting St. Jude Children's Research Hospital, an event selling flowers on Valentine's Day in the University Center; raised a total of over $1,000 for Up ‘til Dawn.
  • Led the Campus Relations Officer team, including the Director of Activities and Leadership who facilitates intramural games and informs chapter of upcoming involvement opportunities with the University.
  • Served as the Panhellenic Delegate for Alpha Gamma Delta at monthly meetings where I was responsible for relaying crucial information to and from my chapter with the Panhellenic community and the Executive Board.

Fraternity and Sorority Ambassador, 2019-2020

  • Communicated a comprehensive overview of Greek life at the University of Memphis with over 300 incoming freshmen and nontraditional students at New Student Orientation.
  • Represented the Panhellenic Council at the Fraternity and Sorority tabling events, where I answered questions and kept a document of all students interested in Greek life.
  • Knowledgeable on each of the 3 councils particularly the 7 chapter comprising the Panhellenic Council at Greek life sessions where incoming students and their families asked a variety of questions on hazing, housing, and financial obligations.

Orientation Guide, 2019-2020

  • Educated students on culture of institution, safety practices and ways to resolve conflicts to promote self-reliance.
  • Promoted interaction among groups of new students by facilitating small group discussions on college transition-related concerns.
  • Created over 13 Zoom meetings to facilitate small group discussions and relay information about campus resources during the COVID-19 pandemic.

Frosh Fusion Counselor, 2019-2020

  • Mentored 30 incoming freshmen through an extended orientation program highlighting the history and beauty of the city of Memphis while also incorporating volunteerism and leadership.
  • Led small group and large group debriefs and discussions with my partner.
  • Attended monthly meetings and trainings throughout the year which equipped me with valuable skills to.

Gamma Chi, 2019-2020

  • Provided 16 PNMs with the most positive, honest, and unbiased guidance possible in an effort to facilitate a successful recruitment experience.
  • Answered all questions regarding the 7 organizations within the Panhellenic Council and aid women in their thoughts and feelings throughout the recruitment week.

Member of Up ‘til Dawn, 2018-2020

  • Participated in various fundraising activities for the children and families of St. Jude Children's Research Hospital.
  • Raised over $300 individually through personal and professional outreach in and out of the greater Memphis area.

Tiger Leadership Institute facilitator, 2019

  • Guided students through weekly leadership-focused curriculum with co-faciliator.
  • Created icebreakers to engage students in refreshing conversation and relationship building.
  • Communicated via Groupme and text message to increase retention for weekly meetings.

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Resume Overview

School Attended

  • University of Memphis

Job Titles Held:

  • Front Desk Receptionist
  • Office Assistant
  • After-School Care Provider
  • Student Worker


  • Bachelor of Science

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