Well-trained Front Desk Office Manager offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a medical facility smoothly.
Skills
Data Entry 75+ WPM Bilingual (Spanish) Microsoft Word, Excel NJ PIP Rules NJ PLIGA
Quality improvement competency
Independent judgment and decision making
Work History
Front Desk Office Manager02/2002
to Current Sall/Myers Medical Associates – 75 Essex Street Hackensack,
NJ 07601
New patient intakes and accident histories Worker's Compensation histories Scheduling/Confirming appointments Set-up personal injury claims w/auto insurance companies Confirm coverage with health/auto insurances Assist Attorneys/Insurance companies with medical record documents Prepare/Organize new patients monthly/yearly charts Data Entry Work closely with MS Office, ADS Medical Organizing System and other company based programs.
Scheduling MRI appointments, as well as screening patients prior to the appointment.
Traveling between six offices.
Patient translation (spanish)
Pain Management scheduling
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Established and maintained systems that safely met patients' needs
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Reviewed customer survey information to prioritize areas of improvement.
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Office duties include, but not limited to, filing, copying, faxing, and answering high volume phones
Medical Billing/Receptionist06/2000
to 01/2002 Kaleidoscope Health Care – Jersey City,
NJ 07305
Medicaid/Medicare & Private Health Insurance verification Medicaid/Medicare & Private Health Insurance submission/resubmission Filing and organizing patient's charts in alphabetical order Answering phones, filing, typing.
Transcribing counselor/patient notes.
Established and maintained systems that safely met patients' needs.
Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
Educated staff on state and federal statutes, rules and regulations regarding HIPPA
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Medical Receptionist01/2000
to 06/2001 Dr. Michael P. Gold, DC – Jersey City,
NJ
New patient intakes and accident histories
Scheduling appointments/confirming appointments
Set-up personal injury claims with insurance companies
Confirming patient's auto/health coverage
Assisting Attorney/Insurance companies with patient's medical records
Accepting patient's co-pay
Data Entry
Transcribing patient's narrative reports for Attorney/Insurance Co
Office duties including, but not limited to answering high volume phones calls, filing, typing, organizing, etc.
Education
RadiographyPassaic County Community College-
Paterson,
NJ
