Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.

  • Restaurant Management
  • Labor Cost Analysis
  • Loss Prevention
  • IT/Technical Support
  • Profit & Loss
  • Budgeting
  • Forecasting
  • Microsoft Windows
  • Payroll
  • Food Safety
  • Guest Services
  • Night Audit
  • Cash Handling
  • POS
  • ServSafe Management Certified
02/2021 to Current
Front Desk Night Auditor Hyatt Hotels Corp. White Plains, NY,
  • Balancing the accounts from day shift.
  • Managing front desk activity and handling guest check-ins and check-outs.
  • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference.
  • Handling customer requests and complaints and directing other employees or departments accordingly.
  • Creating invoices, bills and checks for vendors, employees and contractors.
  • Managing and updating all official documentation pertaining to the role.
  • Ensuring that all end-of-day activities have been successfully executed by employees in all departments.
  • Answering calls and queries related to potential booking.
05/2017 to 09/2020
Restaurant General Manager Npc International Quitman, MS,
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
  • Actively manage other staff members by working hands on in making food, servicing customers and overseeing the coordination of deliveries.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
07/2015 to 05/2017
Healthcare Claims Specialist Bioplus Specialty Pharmacy Denver, CO,
  • Analyze and adjudicate complex hospital and medical claims.
  • Meet or exceed production and quality standards for processing and follow documented policies and procedures.
  • Respond to client inquiries and process adjustments for all claim types in a timely and efficient manner.
  • Provide guidance and mentoring to less experienced associates.
10/2012 to 07/2015
Clinical Services Liaison​ Friends For Life Corporation City, STATE,
  • Greet visitors, clients, and vendors to the agency and direct them to the appropriate staff person.
  • Answer the telephone and direct callers to the appropriate staff person, or take messages when necessary.
  • Maintain consumer files.
  • Develop an appointment system, and set appointments for various programs.
  • Develop and maintain appropriate database systems (tracking, appointments, etc.).
  • Develop and maintain a client referral system.
  • Monitor IT support Desk and coordinate with IT vendors.
Education and Training
Expected in
: Accounting And Business Management
University Of Memphis - Memphis, TN
GPA: 3.0
Expected in 05/2005
High School Diploma:
Brighton High School - Brighton, TN

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • University Of Memphis
  • Brighton High School

Job Titles Held:

  • Front Desk Night Auditor
  • Restaurant General Manager
  • Healthcare Claims Specialist
  • Clinical Services Liaison​


  • Some College (No Degree)
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: