Convenience Store Cashier, 02/2011 to 03/2012
Whole Foods – Playa Vista, CA,
Mamarita'sJessicaal, repeat business.
Forecasted, ordered and stocked merchandise to maintain appropriate inventory levels.
Checked and verified vendor deliveries for order accuracy and product quality.
Resolved customer complaints and concerns with courteous, friendly and caring approach.
Maintained clean, customer-focused environment in-store to deliver exceptional customer experiences.
Collected cash, check and credit card payments from customers and balanced cash drawer after each shift.
Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
Processed cash and credit payments for gasoline, food and other merchandise.
Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
Monitored self-service gasoline pumps, helping customers as needed.
Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
Distributed new merchandise efficiently to different departments.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Prepared food, including hotdogs, egg rolls and burritos items.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Collected merchandise from store and searched back-end locations for customer purchases.
Scanned items quickly to keep lines moving and reduce overall wait time.
Counted product stock to maintain inventory records.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Learned roles of other departments to provide coverage and keep store operational.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Helped customers find specific products, answering questions and offering advice.
Properly verified customer identification for alcohol or tobacco purchases.
Provided assistance with purchases, locating items and signing up for rewards programs.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed customer payments quickly and returned exact change and receipts.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Stayed up to date on current item discounts to support promotions.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customer locate and select appropriate merchandise throughout store.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Processed returned items in accordance with store policy.