Front Desk Night Auditor Resume Example
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FRONT DESK NIGHT AUDITOR
Professional Summary
Organized Front Desk Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations.Fast learning, enthusiastic and eager to be part of a customer service-oriented team.
Skills
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Work History
Front Desk Night Auditor03/2015
to Current
Grand Sierra Resort And Casino – Reno , NV
Grand Sierra Resort And Casino – Reno , NV
- Maintain an up to date record of room vacancies, reservations, and assignments
- Handle phones and hotel guest reservations and coordinates with reservation center.
- Ensure that guest identification and booking or reservation details are accurate and valid before assigning them to their rooms
- Arrange and fold for laundry, making fresh coffee, sweep and mop lobby area, trash disposal, wipe front counter and lobby area, run night audit, and dry any remaining items in washer
- Facilitate hotel guest with WiFi connections
- Checked guest in and out of their rooms, and processed customer cash and credit payments according to established polices and procedures.
- Was responsible for running the hotels audits,payments, and paperwork
- Facilitated the setting of various appointments on behalf of guests as well as conveying messages received to them
Deli Clerk06/2013
to 03/2014
Hilton Grand Vacations – Hilton Head Island , SC
Hilton Grand Vacations – Hilton Head Island , SC
- Prepared deli items
- Unloaded deli products and transfer stock, to storage areas
- Sliced, cut, weighed and priced stock in a considerate manner
- Prepared party trays and orders
- Upheld shelves and maintained cases filled at all times
- Operated cash register
- Maintained courteous and friendly attitude towards customers
- Controlled freshness by rotating and coding all products and remove out-of-code merchandize in line with price book
- Maintained fresh items and weekly specials
- Promoted latest items and weekly specials
- Greeted all visitors and customers in a professional manner
- Cleaned and sanitized the entire work area
- Answered phone and took orders for particular requested items
- Abide by all business polices as stated in the worker handbook
- ?
Customer Service Associate06/2014
to 09/2015
Safelite Autoglass – Silverdale , WA
Safelite Autoglass – Silverdale , WA
- Collect money from patrons at a gas station.
- Dispense change.
- Fill up gas tanks if asked.
- Dispense lottery tickets.
- Collect and dispose of trash outside.
- Provide customers with receipts.
- Charge purchases to customers\' credit cards.
- Verify age of customer if they are purchasing alcohol or cigarettes.
- Answer questions and provide directions if needed.
- Activate fuel pumps.Adjust brakes and replace spark plugs.
- Sell food and grocery items.
- Operate car washes.
- Give customers directions.
- Sell prepared food, including deli sandwiches, pizza, hotdogs, and pretzels.
- Prepare daily reports of fuel and oil.
- Clean gas station bathrooms.
- Count money in cash drawers.
- Operate price scanners.
- Sweep and mop floors.
- Call police to report suspicious activity in and around gas station.
Education
Diploma in Medical Billing and Coding: Medical Billing and CodingDecember 2014Remington Technical College-
City,
State
High School Diploma: May 2007East Ascension High School -City,
State
Bachelor of Science: Management with a Operations Management Certification (Undergraduate)CurrentUniversity of Phoenix-
City
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Resume Overview
School Attended
- Remington Technical College
- East Ascension High School
- University of Phoenix
Job Titles Held:
- Front Desk Night Auditor
- Deli Clerk
- Customer Service Associate
Degrees
- Diploma in Medical Billing and Coding : Medical Billing and Coding December 2014
High School Diploma : May 2007
Bachelor of Science : Management with a Operations Management Certification (Undergraduate) Current
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