Well-organized Electronic Health Records Specialist in training 10 years of experience in a residential health care setting, providing accurate documentation and record keeping. Talented at analyzing and validating patient information, diagnoses and billing data. Strong ability to work with individuals with different backgrounds.
Skills
Responsible for assuring day sheet balances supported documented patient load, procedures, charges, and diagnoses.
Knowledge of Blood Borne Pathogens.
Through understanding of commercial, government, and other third party health insurance.
Responsible for training, mentoring, and supervising medical administrative and front office staff.
Communicated with third party payers regarding claims issues, patient benefits, pre-authorization, and referrals.
Complete understanding fo appeals process, claims tracking, and follow up.
Comprehensive knowledge of ICD-9 and ICD-10 Diagnostics and Procedural Coding, Current Procedural Terminology Coding, HCPCS Level || Coding and Coding Compliance.
Experienced with a variety of Medical Practice Management Software, as well as Electronic Health Records.
Hands-on experience in abstracting medical records for coding compliance and medical necessity.
Other general medica administrative duties as required.
Account follow-up
Customer service
Submission of medical claims
Recordkeeping
Insurance claims
Insurance collections
Information inputting
Account management
Billing codes
Data entry
Database systems
Medical coding understanding
CPT code modifiers
Experience
01/2020 to Current
Front Desk Night AuditorGrand Sierra Resort And Casino – Reno, NV,
A variety of hotel management tasks; handling bookings, night audit, managing correspondences, accommodating guests, billing, taking payments, and solving complaints. Detailed orientated.
Basic IT skills, word, excel, scanning, faxing, copying, printing, email.
Customer service skills.
Welcome patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Explained and pointed out property details to patrons, including dining areas, pool, and fitness center.
Maintained cleanliness of public bathrooms, lobby and front desk.
Assesse checklist on daily basis and planned shift accordingly.
Input customer data and made immediate updates to reflect room changes.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Assist hotel guests with check in and out procedures courteously.
Attended all mandatory meetings for hotel staff and brought issues to attention of upper management.
Volunteered to take on duties and tasks for Front Desk Night Auditor and Front Desk (daytime) during peak periods or staff absences.
Worked with Housekeeping and Maintenance to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
04/2019 to 09/2019
Chiropractic AssistantNorth East Medical Service – San Francisco, CA,
Completed check in and out process with patient payments and updated patients' charts.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
Kept patient rooms clean between services and removed used linens for laundering.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Inputted all patient data, making sure all records received appropriate updates.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Kept facility stocked with necessary supplies, equipment and instruments.
Tracked and managed inventory for exam rooms and expiration logs.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
07/2007 to 07/2017
Residential Service AideSelinsgrove State Center – City, STATE,
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Provided direct support in a group environment to individuals with mental, developmental, multiple disabilities.
Participated in structured classroom training, and observed residents and staff in group living quarters.
Observed behavior and recorded, in writing, relevant information for residents' records and for use by other staff and medical staff.
Participated in change of shift verbal reports.
Worked with as individual and as part of a treatment team with other staff in order to ensure the safety of all individuals and completed necessary work and recording and keeping multiple demands for attention.
Provided care such as ADL's, taking temperatures, assisting with meals, oral hygiene, bathing, toileting, lifting, positioning and transporting individuals who were not ambulatory
Handled all delegated tasks in a timely manner.
Improved operations by working with team members and residents to find workable solutions.
Collaborated with others to discuss different opportunities for the residents.
Recognized by management for providing exceptional customer service.
Education and Training
Expected in 08/2019
Diploma: Medical Billing And Coding McCann School of Business And Technology - Lewisburg, PA, GPA:
Expected in 06/2001
Certified Nursing Assistant: Certified Nursing Assistant SUN Area Career And Technology Center - New Berlin, PA GPA:
Expected in 06/2001
High School Diploma: Lewisburg High School - Lewisburg, PA GPA:
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