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Front Desk Medical Receptionist Resume Example

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FRONT DESK MEDICAL RECEPTIONIST
Summary

Well-organized Medical liason with demonstrated knowledge of healthcare procedures and administrative operations in medical environments. Experienced with insurance forms, charts and other business correspondences. Detailed understanding of complex office and medical management systems for maintaining secure patient information.

Experience
Front Desk Medical Receptionist, 08/2019 to 08/2020Company Name - City, State
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Gathered and transcribed medical information to type into medical charts.
  • Copied insurance cards, documented details and verified coverage for upcoming procedures or appointments.
  • Scheduled appointments for patients and called patients for reminders or to obtain additional needed information.
  • Handled correspondence, file management and other clerical work for office staff.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Health Insurance Claims Processor, 11/2018 to 07/2019Company Name - City, State
  • Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
  • Coordinated benefits with medical insurance plans.
  • Researched medical claims for validity to resolve discrepancies.
  • Composed business correspondences for supervisors, managers and other professionals.
  • Corresponded with insurance customers and agents to obtain or relay information on account status changes.
Medical Filing Clerk, 01/2018 to 10/2018Company Name - City, State
  • Implemented new filing system and created updated forms.
  • Organized and maintained patient charts with proper classification and filing systems.
  • Consolidated outdated files to inactive storage, following guidelines and legal requirements.
  • Scanned, sorted and entered paper files into digital database.
  • Destroyed files and materials upon request using Iron Mountain method to prevent data breaches.
Inventory Specialist, 09/2017 to 12/2017Company Name - City, State
  • Coordinated inventory, stocking, and ordering.
  • Performed scheduled inventory counts and supply audits.
  • Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
  • Documented production volume, materials consumption and quality issues in Crystal Practice Management to keep management well-informed and support proactive planning.
Education and Training
Bachelor of Science, Biomedical Sciences
University Of North Florida - City
  • Major in Biology-Biomedical Sciences at the Hick's Honors College
  • Minor in Leadership
  • Honor Student Union - Member
  • Alpha Phi Fraternity - Member
  • Alpha Phi Fraternity - Day Chair Committee Member
  • PASS Leader - Calculus 1 Engineering/STEM
  • Student Government Association - Senator
Bachelor of Science, Biomedical Engineering
Florida International University - City, State
  • 3.86 GPA
  • Major in BS Biomedical Engineering
  • Dean's List Honoree Fall 2020
  • Alpha Eta Mu Beta Honor Society - Member (July - December 2020)
  • ALSF Lemon Club - Member (July - December 2020)
  • Italian Club - Member (July - December 2020)
  • Pre-Med American Medical Student Association - Member (July - December 2020)
  • Real Estate Student Association - Member (July - December 2020)
  • Society of Women Engineers - Member (July - December 2020)
  • Student Government Association - Member (July - December 2020)
  • US National Committee for UN Women Club - Member (July - December 2020)
High School Diploma, 05/2020
MONTICELLO HIGH SCHOOL - City, State
  • 4.262 GPA
  • Summa cum laude graduate
  • Diploma type: Advanced
  • English Honor Society - Member
  • Hispanic Honor Society - Treasurer
  • Mathematics Honor Society - Member
  • National Honor Society - Member
  • Science Honor Society - Member
  • Key Club - Member
  • Peer Tutoring Club - Member
  • Health Medical Science Academy (HMSA) Selected Scholar
  • Health Medical Science Academy (HMSA) Internship
  • W!SE Financial Literacy Cert Recipient
  • Early College Scholar Recipient
Dual Enrollment, 05/2020
PIEDMONT VALLEY COMMUNITY COLLEGE - City
  • Completed coursework at PVCC in US History 121/122 [grade earned: A]
  • Completed coursework at PVCC in PSY200/230 [grade earned: A]
  • Completed coursework at PVCC in ENGLISH 111-112 [grade earned: A]
Skills
  • Insurance verification
  • Payment collection
  • Provider relations
  • Check-in management
  • Schedule coordination
  • Information documentation
  • HIPAA guidelines
  • Front desk operations
  • Records maintenance
  • Proficient in Compulink and Crystal.
  • Technologically savvy
  • MS Office
  • Reliable and trustworthy
  • Organization
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Resume Overview

School Attended

  • University Of North Florida
  • Florida International University
  • MONTICELLO HIGH SCHOOL
  • PIEDMONT VALLEY COMMUNITY COLLEGE

Job Titles Held:

  • Front Desk Medical Receptionist
  • Health Insurance Claims Processor
  • Medical Filing Clerk
  • Inventory Specialist

Degrees

  • Bachelor of Science , Biomedical Sciences
    Bachelor of Science , Biomedical Engineering
    High School Diploma , 05/2020
    Dual Enrollment , 05/2020

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