Punctual, Reliable and enjoy working with the public
Strong work ethics and willing to give 120%
Proficient in MS, Excel, Power point, Word Highly organized and detail-oriented Front Office Manager with more than 29 years experience supplying thorough, organized administrative support to 2 senior executives. Organized Administrative Assistant versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Administrative Assitant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Technically-adept Assistant with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations for top executives. An Employee who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused Manager committed to approaching administrative tasks with tenacity and attention to detail. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
88 WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Certified in 10-key
Human resource laws knowledge
Social media knowledge
Compensation and benefits
Advanced clerical knowledge
Multi-line phone proficiency
Administrative support specialist
Microsoft Excel certified
Certified Computer Office Assistant
Employee training and development
Filing and data archiving
Front Desk Manager01/1990
to 01/1999 Days Inn – Lexington,
Ky Front desk clerk, check clients in and out of hotel. night audit. answered and redirected calls to the party they were calling for, directed guests to their rooms and accommodated them when they needed help. maintained and cleaned reception area and lounge
to 01/2007 F & F Lawn Care Service – Lexington,
Answered and quickly redirected up to 200 calls per hour.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Drafted biweekly time sheets for 16 executives and employees.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Compiled company information and related material and distributed it to candidates.
Obtained signatures for financial documents and internal and external invoices.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Coordinated board and committee meetings, including schedules and information preparation and distribution.
Compiled annual recommendations for end of fiscal year budgets.
Served as corporate liaison between the finance, IT and marketing departments.
Processed client rebate reconciliation, reporting and check requests.
Interviewed, hired and trained new employees Set up the computer accounting system for the company Designed power point orientations for new hires Responsible for the purchase orders and office supplies Developed advertising submitted bids and sold service Presented original landscape designs to customer Managed all aspects of the transportation services of our company products.
Other services experienced in Dispatched for local lawn care service Made carrier routes for lawn care service Investigative Reporting Novelist with 4 novels published Actress, Singer, Songwriter, Pianist and Comedian Proficiency in MS Office, Excel, MS Word, PowerPoint, Quickbooks, Peachtree, and Email.
Bachelor of Arts: Business Administrative Accounting 1991University of Kentucky -
KY3.5 GPA, MINOR IN BUSINESS WRITING, TRAINING IN MICROSOFT POWERPOINT, WORD, AND EXCEL. COURSEWORK IN BUSINESS ADMINISTRATION, COMMUNICATIONS AND ACCOUNTING, ORGANIZATIONAL BEHAVIOR, COMPENSATION, LABOR RELATIONS AND RECRUITMENT.
Everest University Administrative Management-
Accounting, Accounts payable, advertising, Bank Reconciliations, Email, Financial statements, Excel, MS Office, office, PowerPoint, power point, MS Word, novels, Office Skills, Payroll, Peachtree, Quickbooks, Reporting, Sales, Tax, transportation