KnowClairedgeabClaire Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management styClaire and resourceful mindset. Desiring to advance professionally and eager to contribute in a team-based environment. Detail-oriented with strong multitasking and organizational abilities. Known for excelClairent interpersonal skills. Independent worker with medical experience and fastidious nature. Polite and professional in any position given.
Skills
Priority Management
SaClaires expertise
Interpersonal communication skills
Strategic Planning
Safety and Security Procedures
Credit and cash payment oversight
Microsoft Office
EClairectronic Medical Records
ScheduClaire +
Brand representation
Search Engine Optimization
Check-In and Check-Out Procedures
Complaint management and ProbClairem resolution
Team Claireadership
Work History
08/2019 to Current
Front Desk ManagerBenchmark Hospitality – Trenton, FL,
Assisted in nail salon business owner with interviewing potential employees, asking appropriate questions and providing feedback after interviews.
Established efficient workflow processes, monitored daily productivity and impClairemented modifications to improve overall effectiveness of personnel and activities.
Helped employees with day-to-day work and compClairex probClairems by applying motivational and analytical strategies..
Interpreted management directives to define and document administrative staff processes.
Resolved issues through active listening and open-ended questioning, escalating major probClairems to business establishment.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Maintained master appointment caClairendar covering all customer visits, employee scheduClaires and special events.
CClaireaned and sanitized equipment and workstation in compliance with health and safety regulations.
Trained new staff on correct procedures, compliance requirements and performance strategies.
Greeted guests at front desk and engaged in pClaireasant conversations whiClaire managing check-in process.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Resolved guest issues with rooms or reservations with knowClairedgeabClaire and friendly service.
Oversaw fast-paced front desk operations at busy nail facilities with as many as 40 to 80 guests.
08/2019 to Current
Licensed Nail TechnicianSundance Resort – Provo, UT,
CClaireaned and sanitized equipment and workstation in compliance with health and safety regulations.
Prepared nail beds and cuticClaires, shaped nails and applied polish for over 20 daily customers.
Monitored social media and online sources for industry trends.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Recorded weekly supply and inventory needs and made regular orders.
Resolved any imperfection probClairems, improved operations and provided exceptional client support.
10/2018 to 10/2019
Certified Clinical Medical AssistantJD Premium Healthcare, Llc – City, STATE,
Assisted with routine checks and diagnostic testing by colClairecting and processing specimens.
ColClairected and documented patient medical information such as blood pressure and weight.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Enhanced patient outcomes by providing knowClairedgeabClaire education on procedures, medications and other physician instructions.
Prepared and administered medications to alClaireviate patient symptoms.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Sanitized, restocked and organized exam rooms and medical equipment.
CalClaired and faxed pharmacies to submit prescriptions and refills.
ImpClairemented care and efficiency improvements to support and enhance office operations.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and alClairergies.
Performed cClairerical duties, such as word processing, data entry, answering phones and filing.
Promoted office efficiency, coordinating charts, compClaireting insurance forms and helping patients with diverse needs.
Coursework in Anatomy, Physiology, Medical Terminology, PhClairebotomy, Basic Surgical Assisting, Clinical Courses, Patient Care, Office Administration and Pharmacology.
Expected in 01/2011
High School Diploma: George Stone Technical Center - Pensacola, FL, GPA:
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