08/2017Front Desk, House keepingCandlewood Suites Cheyenne － Cheyenne, WYWelcomed guests and clients in an upbeat and friendly manner.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Swept and damp-mopped private stairways and hallways.
Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
Dusted ceiling air conditioning diffusers and ventilation systems.
Spot cleaned carpets using industrial carpet cleaner.
Stripped floors using electrical cleaning equipment.
Emptied and cleaned all waste receptacles.
Cleaned and returned vacant rooms to occupant-ready status.
Operated incinerators and trash compactors to dispose of garbage.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Kept utility sink rooms in clean, neat and orderly condition.
Set up and cleaned banquet and conference rooms.
Maintained hotel locker rooms, lounges and back of house areas.
Supplied guests with extra towels and toiletries when requested.
Informed supervisor when supplies were low.
Replenished guest supplies and amenities.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Stocked room attendant carts with supplies.
Removed trash and dirty linens from room attendant carts.
Swept and vacuumed floors, hallways and stairwells.
Delivered special request items such as cribs to guest rooms.
Replenished hotel amenities such as drinking glasses and writing supplies.
Cleaned rooms to the satisfaction of all clients.
02/2017 to 08/2017Sales AssociateAutoZone － Cheyenne, WYMet incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Worked flexible schedule to accommodate changing customer levels.
Organized items in visually appealing manner.
Answered incoming telephone calls with professional and knowledgeable responses.
03/2016 to 06/2016Front DeskBest Western － Cheyenne, WYMet incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Worked flexible schedule to accommodate changing customer levels.
Answered incoming telephone calls with professional and knowledgeable responses.
09/2015 to 11/2015House keeping and Hosting Fair Field inn and suite － Cheyenne, WyI cleaned room and the public areas. I also made breakfast in the morning and helped the guest if they needed.
07/2015 to 08/2015Sales Cricket Wireless － Cheyenne, WyAnswered incoming telephone calls with professional and knowledgeable responses.
Set aside on-hold reservations.
Created attractive displays.
Worked flexible schedule to accommodate changing customer levels.
Met incoming customers and provided immediate assistance.
Completed purchases with cash, credit and debit payment methods.
Maintained up-to-date knowledge of customer buying habits.
