front desk resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Motivated Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Total commitment to guest satisfaction. Reliable and hardworking with excellent communication skills and proven ability to manage projects successfully. Focused on providing on-time and accurate department support. Self- discipline. Coordinate administrative functions, including Phone calls and Managing. Outstanding bookkeeping and recordkeeping abilities. Talented at appointment scheduling, handling incoming and outgoing mail, coordinating projects and coordinating travel and accommodation arrangements.
Skills
Office administration
Telephone etiquette
Decision-Making Abilities
Sensitive Information Handling
Work well In fast paced Environment
Office supplies inventory management
Skilled in MicroSoft Literacy
Problem-solving skills
Sorting and labeling
Administrative support
Office management
File management
Office organization
Work History
Front Desk, 07/2019 to 09/2020 Jefferson Dental Clinics – Fort Worth, TX,
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Promoted local entertainment and sporting events and offered details to assist patrons.
Planned coverage needs and organized services to support incoming special events.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Took reservations over phone, in person and via computer for guests and provided confirmation information.
Executed positive demeanor to each and every visitor approaching front desk.
Receptionist, 01/2019 to 09/2019 Altamed – Huntington Beach, CA,
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Answered 10 incoming calls daily to resolve Payment and personnel issues and schedule appointments.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Corresponded with clients through email, telephone or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant, 06/2018 to 08/2018 Wayfair Llc – Lenexa, KS,
Developed and updated spreadsheets and databases to track
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Scheduled client appointments
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and Distributed Mail
Answering And Screening Calls
Office Assistant, 09/2017 to 06/2018 Gensler – Chicago, IL,
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Transferred and directed phone calls, guests and mail to correct staff members.
Answering Phone Calls
Schedule And Coordinate Appointments
Filing And Organizing Practices
Type And Manage Reports
Education
High School Diploma: , Expected in 02/2019 to Adlai Stevenson High School - Bronx,NY, GPA:
Graduated in Top 10% of Class
Coursework in Math, English and History
Graduated with 3.0 GPA
Member of Peace Club
Awarded Most Improved
: Nursing, Expected in 04/2019 to South Bronx Job Corps - Bronx,NY, GPA:
Received Nursing Completion Certificate
Graduated with 2.9 GPA
Coursework in Math, Cleaning And Bedding
CPR
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved Reports which led to Customer Sales And Satisfaction.
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