Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Detail-oriented Manager with demonstrated excellence in reception and administration. Excel at providing proactive customer service in hospitality establishments. Well versed in Choice Advantage with accuracy in data entry and reservation management. Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Charming and poised individual performing various duties, including Laundry and Housekeeping. Known for having terrific customer engagement, Leadership Skills and Clerical skills. Offers dynamic service to patrons and guests. Motivated Front Desk Agent excited to transition into General Manager position. Offering over 5 years of hands-on experience working in front desk coordination and reception. Comprehensive experience in Management and Hospitality Services
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