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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Background

A goal-driven, compassionate, and accountable professional with over 5 years of related, hands-on experience in fast-paced residential and public health establishments. Looking to secure a junior administrative role within a public health setting.

Skill Highlights
  • Knowledge and understanding of medical terminology.
  • Healthcare industry knowledge and a proven track record of strict adherence to relevant laws and regulations e.g. Medical Records Privacy Act.
  • Audio transcription
  • Quick learner and ability to work under pressure.
  • High levels of numeracy and literacy.
  • Interpersonal, oral, and written communication skills.
  • Office, administration and reception experience in public health settings.
  • Excellent planning, organizational and time management skills.
  • Strong communication skills.
  • Fluent reader of Spanish.
  • Computer skills - word processing, spreadsheet, presentations, and Internet research.
  • Aware of legal and ethical standards.
  • Disease specialization proficiency.
  • Successful treatment of fungal bacterial with antibiotics.
  • Computerized charting specialist
  • Problem resolution ability.
  • Extensive medical terminology knowledge.
  • Practiced inpatient and outpatient caregiver.
  • Strong medical ethic.
  • Proved experience in fundraising management.
  • Strong working knowledge of Microsoft Office Suite ie Excel, Word, PowerPoint and Outlook.
  • Experience managing difficult client service issues and complaints in person and by phone..
  • Medical instrument sterilization mastery.
  • Patient positioning understanding.
  • Qualified in specimen collection/processing
  • Able to participate in multidisciplinary team approach.
  • Understanding of communicable disease prevention and control.
  • Proficient writing skills
  • Comfortable with diverse populations.
Accomplishments
  • Documentation
  • Documented patient information obtained from intake interviews.
  • Patient Care
  • Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients.
  • Treated patients suffering from trauma, acute chest pain, respiratory failure, and drug overdoses.
  • Ensured charting accuracy through precise documentation.
  • Delivered compassionate care that exceeded hospital requirements.
  • Successfully provided quality care of patients.

Professional Experience
01/2013 to 05/2015 Front Desk Clark Curo Health Services | Goldsboro, NC,

•First point of contact for the Institute for visitors and enquirers.

•Responsible for maintaining all filing systems.

•Answered and rerouted calls to appropriate people.

•Sorted and distributed incoming mail.

•Scheduled meetings and conference rooms and arrangement refreshments.

•Responsible for preparing and posting work schedules.

•Responsible for keeping monitoring and replenishing office stationery supplies.

•Assisted in the administration of Internship Certificate Courses for interns within the institute.

2008 to 02/2015 Aide Partners In Care | City, STATE,
  • Responsible for administering medications as prescribed by the physician under the guidance of the Home Care Nurse.
  • Regularly compile and maintain medical records for both in-center and home patients in the dialysis facility according to company policies and procedures and in compliance with all applicable regulatory requirements.
  • Responsible for completing patient call backs on a daily basis.
  • Regularly act as a liaison between hospital medical staff and patient family.
  • Show family members how to look after their sick relative.
  • Monitored patient blood sugar levels using a glucose meter
  • Maintain records of services performed and of apparent condition of patient; tracking each patient's physical, mental and emotional changes.
  • Accompany ambulatory patients outside home, serving as guide, companion and aide.
  • Purchase, prepare and serve food for patients, following specially prescribed diets.
  • First point of contact for the Institute for visitors and enquirers.
  • Responsible for maintaining all filing systems.
  • Answered and rerouted calls to appropriate people.
  • Sorted and distributed incoming mail.
  • Scheduled meetings and conference rooms and arrangement refreshments.
  • Responsible for preparing and posting work schedules.
  • Responsible for keeping monitoring and replenishing office stationery supplies.
  • Assisted in the administration of Internship Certificate Courses for interns within the institute.
  • Stored or disposed of obsolete files when appropriate according to the procedures defined by the Medical Care Compliance Records Management department and in compliance with Federal, state and local regulations.
  • Prepared hemodialysis records for the following day's activities ensured they are stored in a secure location until needed per HIPPA requirements. Charts, posts, and files appropriate information per defined procedures.
  • Assisted with laboratory work process; Prepares lab slips and tubes for routine and non-routine blood work; Centrifuges the blood or refrigerates according to laboratory specifications after the draw is completed; Packs the box for shipment and then direct these to the appropriate laboratory as required.
  • Maintained a good working relationship among all nursing unit personnel and other hospital employees through appropriate communication.
  • Initiated daily worksheets, such as Intake & Output, daily flow sheets, charge sheets and is responsible for obtaining lab and x-ray reports and notifying RN of results
  • Prepared daily patient service requisitions - care packages and necessary equipment
  • Escorts patient to and from recovery team meetings and/or attends meetings with physician in order to identify documentation needs (i.e. change in medication, discharge order needed, guardianship issues, etc.) in order to ensure that documentation of patient care is accurate and timely.
  • Completed patient call backs on a daily basis.
  • Posted/entered the results from the labs into predesigned Excel worksheets and then hand them over to the electronic database technician.
  • Scheduled patient appointments as directed by physician and coordinates appointment times with ward in order to provide patient care.
  • Assisted in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
  • Maintained accurate records of hospitalization and patient travel so as to ensure effective scheduling of patient appointments
  • Assisted patients with transportation arrangements.
  • Provided back up for other positions within the department at the discretion of the director.
05/2010 to 04/2011 Volunteer Clerk/Nurse Assistant New York Eye & Ear Infirmary | City, STATE,

•Stored or disposed of obsolete files when appropriate according to the procedures defined by the Medical Care Compliance Records Management department and in compliance with Federal, state and local regulations.

•Prepared hemodialysis records for the following day’s activities ensured they are stored in a secure location until needed per HIPPA requirements. Charts, posts, and files appropriate information per defined procedures.

•Assisted with laboratory work process; Prepares lab slips and tubes for routine and non-routine blood work; Centrifuges the blood or refrigerates according to laboratory specifications after the draw is completed; Packs the box for shipment and then direct these to the appropriate laboratory as required.

•Maintained a good working relationship among all nursing unit personnel and other hospital employees through appropriate communication.

•Initiated daily worksheets, such as Intake & Output, daily flow sheets, charge sheets and is responsible for obtaining lab and x-ray reports and notifying RN of results

•Prepared daily patient service requisitions – care packages and necessary equipment

•Escorts patient to and from recovery team meetings and/or attends meetings with physician in order to identify documentation needs (i.e. change in medication, discharge order needed, guardianship issues, etc.) in order to ensure that documentation of patient care is accurate and timely.

•Completed patient call backs on a daily basis.

•Posted/entered the results from the labs into predesigned Excel worksheets and then hand them over to the electronic database technician.

•Scheduled patient appointments as directed by physician and coordinates appointment times with ward in order to provide patient care.

•Assisted in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.

•Maintained accurate records of hospitalization and patient travel so as to ensure effective scheduling of patient appointments

•Assisted patients with transportation arrangements.

•Provided back up for other positions within the department at the discretion of the director.

Education and Training
Expected in 2013 BSc. | Life Sciences, Social Sciences, and Behavioral Sciences New York Institute of Technologhy, New York, NY GPA:

BSc. Interdisciplinary Studies (Concentrations in Life Sciences, Social Sciences, and Behavioral Sciences)

Classes: General Biology 1&2 Microbiology, Anatomy and physiology 1&2, General Chemistry 1&2, Organic Chemistry

Certifications

Certified Nursing Assistant (CNA) Home Health Aide

Affiliations
Volunteer Clerk/Nurse Assistant
Languages

Fluent reader of Spanish.

Fluent in Speaking Yoruba.

Presentations

Computer skills - word processing, spreadsheet, presentations, and Internet research, Excel

Skills

Basis, Dialysis, Home Health Aide, Liaison, Medical Records, Clerk, Arrangements, Collection, Database, Documentation, Excel, Hippa, Laboratory, Nurse Assistant, Records Management, Rn, Scheduling, X-ray, Certified Nursing Assistant, Cna, Ear, Fundraising, Healthcare, Healthcare Industry, Medical Terminology, Microsoft Office, Ms Office, Nursing Assistant, Office Medical, Outlook, Powerpoint, Public Health, Strong Communication Skills, Time Management, Transcription, Word, Filing, Front Desk, Incoming Mail, Posting, Life Sciences

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Resume Overview

School Attended

  • New York Institute of Technologhy

Job Titles Held:

  • Front Desk Clark
  • Aide
  • Volunteer Clerk/Nurse Assistant

Degrees

  • BSc.

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