Front Desk Assistant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

A multilingual graduate with a B.A. in Political Science from UC Berkeley, experienced with the full recruitment cycle and familiar with working in a fast paced office environment. Excels in both collaborative team settings as well as individual contribution, with great attention to detail and accuracy. Excellent communication, critical thinking and research skills as well as excellent written and verbal skills.

  • Microsoft Office: Word, PowerPoint and Excel  proficiency 
  • Google Calendar, Google Documents proficiency
  • Energetic and organized 
  • Bilingual capability 
  • Quick learner 
  • Excellent analytical skills
  • Decision-making abilities
  • Excellent communication skills
  • Professional phone etiquette
  • Customer service-oriented
Work History
07/2017 to Current
Front Desk Assistant University Of Utah Layton, UT,
  • Performed clerical duties such as scheduling appointments, assisting with phone calls, class registration, and overall customer service satisfaction
  • Managed over 300 student files, input data into Access system, proctored students
06/2016 to 05/2017
Department of Internships Director Behavior Health Network Amherst, MA,
  • Worked directly with Senior Staff and Advisers of the ASUC to identify hiring goals and implement hiring strategies
  • Arranged and led meetings with staff, heads of departments and advisers.
  • Supervised full-recruitment cycle from sourcing candidates to closing candidates
  • Scheduled interview for 150-200 applicants per semester
  • Created and distributed internship program informational correspondence throughout campus
  • Implemented Undergraduate/Graduate Internship Program which resulted in first-ever collaboration between undergraduate and graduate student government
  • Handled finances and budget of department
  • Developed new-hire training strategies through collaboration with ASUC Internship Program Decal
06/2015 to 05/2016
Intern Coordinator Trinity Health Corporation Baker City, OR,
  • Recruited talented students to work in all levels of the ASUC and represent student body
  • Interviewed applicants and placed candidates by matching candidate skills to hiring needs of the ASUC
  • Communicated with interns and department leaders to improve retention of talent and job satisfaction
  • Planned  ASUC Alumni Banquet for networking between new-hires and members of the ASUC
01/2015 to 05/2015
Intern Trinity Health Corporation Fraser, MI,
  • Drafted placement satisfaction surveys as well as post-internship program follow up surveys to present retention reports to department head 
  • Co-authored an ASUC Intern Handbook for intern training purposes
  • Communicated with organization's head director and department management to understand hiring goals of the organization
  • Provided assistance at events and planned activities under the supervision of the Department Director
  • Conducted daily activities on social media sites to boost the company's online presence.
09/2015 to 02/2016
Privileges Desk Student Assistant St. Catherine Of Siena Queens, NY,
  • Monitored patron library records, verified late fees and missing books Researched and cataloged different prices for replacement of lost or overdue books Collected information on patron library access usage and consolidated data for monthly reports to supervisors OFFICE OF CONGRESSWOMAN LINDA SANCHEZ- CA DISTRICT 38.
05/2015 to 08/2015
Intern Office Of Congresswoman Linda Sanchez- CA District 38 City, STATE,
  • Communicated with constituents through phone calls, walk-in visits as well as community office hours with staff 
  • Assisted with phone calls, responding to emails, inputting data and organizing daily news briefings
  • Drafted community event proposals as well as contacted and arranged vendors and volunteers for events
02/2017 to 05/2017
Senior Adviser LAW IN PRACTICE City, STATE,
  • Executed transition of the Internal Officer positions to the next leaders of the organization 
  • Researched and updated all required materials for organization's management
06/2016 to 01/2017
Internal Affairs President LAW IN PRACTICE City, STATE,
  • Arranged officer meetings and events as well as advertised events through social media
  • Administered organization's paperwork and logistics through communication with student club committee 
  • Implemented membership recruiting goals and chaired Internal Affairs Committee, charged with interviewing and selecting new student leaders of organization
01/2016 to 05/2016
  • Arrandement room reservations for meetings and took meeting minutes
  • Coordinated email correspondence and weekly Law in Practice announcements
  • Organized role call and member participation
09/2015 to 12/2015
Internal Officer LAW IN PRACTICE City, STATE,
  • Contacted and invited lawyers and law students from across the Bay Area for Q&A sessions with students interested in the field of law 
  • Assisted with workshops on: Resumes, Law School Application, LSAT, and job prospects
Expected in 2017
University of California, Berkeley - Berkeley, CA

Minor in Spanish Literature 

Minor in Korean Language

English, Korean, Spanish and Portuguese
analytical skills, Attention to detail, budget, clerical, CA, customer service, email, English, focus, hiring, Korean, Law, legal, logistics, director, meetings, Access, Excel, Microsoft Office, OFFICE, PowerPoint, Word, networking, next, organizing, Portuguese, proposals, Quick learner, recruiting, recruitment, scheduling, Spanish, surveys, phone, workshops

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Resume Overview

School Attended

  • University of California, Berkeley

Job Titles Held:

  • Front Desk Assistant
  • Department of Internships Director
  • Intern Coordinator
  • Intern
  • Privileges Desk Student Assistant
  • Intern
  • Senior Adviser
  • Internal Affairs President
  • Secretary
  • Internal Officer



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