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Front Desk Assistant Resume Example

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FRONT DESK ASSISTANT
Professional Summary

A multilingual graduate with a B.A. in Political Science from UC Berkeley, experienced with the full recruitment cycle and familiar with working in a fast paced office environment. Excels in both collaborative team settings as well as individual contribution, with great attention to detail and accuracy. Excellent communication, critical thinking and research skills as well as excellent written and verbal skills.

Skills
  • Microsoft Office: Word, PowerPoint and Excel  proficiency 
  • Google Calendar, Google Documents proficiency
  • Energetic and organized 
  • Bilingual capability 
  • Quick learner 
  • Excellent analytical skills
  • Decision-making abilities
  • Excellent communication skills
  • Professional phone etiquette
  • Customer service-oriented
Work History
ELITE EDUCATIONAL INSTITUTEFront Desk Assistant | Cerritos, CA | July 2017 - Current
  • Performed clerical duties such as scheduling appointments, assisting with phone calls, class registration, and overall customer service satisfaction
  • Managed over 300 student files, input data into Access system, proctored students
ASSOCIATED STUDENTS OF THE UNIVERSITY OF CALIFORNIA University of CaliforniaDepartment of Internships Director | Berkeley, CA | June 2016 - May 2017
  • Worked directly with Senior Staff and Advisers of the ASUC to identify hiring goals and implement hiring strategies
  • Arranged and led meetings with staff, heads of departments and advisers.
  • Supervised full-recruitment cycle from sourcing candidates to closing candidates
  • Scheduled interview for 150-200 applicants per semester
  • Created and distributed internship program informational correspondence throughout campus
  • Implemented Undergraduate/Graduate Internship Program which resulted in first-ever collaboration between undergraduate and graduate student government
  • Handled finances and budget of department
  • Developed new-hire training strategies through collaboration with ASUC Internship Program Decal
ASSOCIATED STUDENTS OF THE UNIVERSITY OF CALIFORNIAIntern Coordinator | Berkeley, CA | June 2015 - May 2016
  • Recruited talented students to work in all levels of the ASUC and represent student body
  • Interviewed applicants and placed candidates by matching candidate skills to hiring needs of the ASUC
  • Communicated with interns and department leaders to improve retention of talent and job satisfaction
  • Planned  ASUC Alumni Banquet for networking between new-hires and members of the ASUC
ASSOCIATED STUDENTS OF THE UNIVERSITY OF CALIFORNIAIntern | Berkeley, CA | January 2015 - May 2015
  • Drafted placement satisfaction surveys as well as post-internship program follow up surveys to present retention reports to department head 
  • Co-authored an ASUC Intern Handbook for intern training purposes
  • Communicated with organization's head director and department management to understand hiring goals of the organization
  • Provided assistance at events and planned activities under the supervision of the Department Director
  • Conducted daily activities on social media sites to boost the company's online presence.
MAINSTACKS LIBRARY- PRIVILEGES DESKPrivileges Desk Student Assistant | Berkeley, CA | September 2015 - February 2016
  • Monitored patron library records, verified late fees and missing books Researched and cataloged different prices for replacement of lost or overdue books Collected information on patron library access usage and consolidated data for monthly reports to supervisors OFFICE OF CONGRESSWOMAN LINDA SANCHEZ- CA DISTRICT 38.
Office of Congresswoman Linda Sanchez- CA District 38Intern | Cerritos, CA | May 2015 - August 2015
  • Communicated with constituents through phone calls, walk-in visits as well as community office hours with staff 
  • Assisted with phone calls, responding to emails, inputting data and organizing daily news briefings
  • Drafted community event proposals as well as contacted and arranged vendors and volunteers for events
LAW IN PRACTICESenior Adviser | Berkeley, CA | February 2017 - May 2017
  • Executed transition of the Internal Officer positions to the next leaders of the organization 
  • Researched and updated all required materials for organization's management
LAW IN PRACTICEInternal Affairs President | Berkeley, CA | June 2016 - January 2017
  • Arranged officer meetings and events as well as advertised events through social media
  • Administered organization's paperwork and logistics through communication with student club committee 
  • Implemented membership recruiting goals and chaired Internal Affairs Committee, charged with interviewing and selecting new student leaders of organization
LAW IN PRACTICESecretary | Berkeley, CA | January 2016 - May 2016
  • Arrandement room reservations for meetings and took meeting minutes
  • Coordinated email correspondence and weekly Law in Practice announcements
  • Organized role call and member participation
LAW IN PRACTICEInternal Officer | Berkeley, CA | September 2015 - December 2015
  • Contacted and invited lawyers and law students from across the Bay Area for Q&A sessions with students interested in the field of law 
  • Assisted with workshops on: Resumes, Law School Application, LSAT, and job prospects
Education
BACHELOR OF ARTSPOLITICAL SCIENCEUniversity of California, BerkeleyBerkeley, CA | 2017

Minor in Spanish Literature 

Minor in Korean Language

Languages
English, Korean, Spanish and Portuguese
Relevant Work Experience

k

Skills
analytical skills, Attention to detail, budget, clerical, CA, customer service, email, English, focus, hiring, Korean, Law, legal, logistics, director, meetings, Access, Excel, Microsoft Office, OFFICE, PowerPoint, Word, networking, next, organizing, Portuguese, proposals, Quick learner, recruiting, recruitment, scheduling, Spanish, surveys, phone, workshops
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Resume Overview

Companies Worked For:

  • ELITE EDUCATIONAL INSTITUTE
  • ASSOCIATED STUDENTS OF THE UNIVERSITY OF CALIFORNIA University of California
  • ASSOCIATED STUDENTS OF THE UNIVERSITY OF CALIFORNIA
  • MAINSTACKS LIBRARY- PRIVILEGES DESK
  • Office of Congresswoman Linda Sanchez- CA District 38
  • LAW IN PRACTICE

School Attended

  • University of California, Berkeley

Job Titles Held:

  • Front Desk Assistant
  • Department of Internships Director
  • Intern Coordinator
  • Intern
  • Privileges Desk Student Assistant
  • Senior Adviser
  • Internal Affairs President
  • Secretary
  • Internal Officer

Degrees

  • BACHELOR OF ARTS POLITICAL SCIENCE

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