Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated and empathetic Medical Professional offering 4.5 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

  • Correspondence management
  • Cash transactions
  • Payment verification
  • Administrative skills
  • Listening skills
  • Time management
  • Inventory oversight
  • Disposing of biohazardous waste
  • Collecting medical specimens
  • Equipment set up and operation
  • HIPAA proficiency
  • Aseptic and sterilization techniques
  • Safely disposing of needles
  • Transporting patient
  • OB/GYN procedures
  • Dressing wounds
  • Electronic medical records management
  • Workplace safety
  • Conflict resolution
  • People skills
Front Desk Assistant, 06/2020 to Current
University Of UtahPark City, UT,
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Answered phones, responded to patient inquiries and transferred calls to appropriate staff members.
  • Pleasantly greeted every patient approaching front desk, maintaining upbeat demeanor even during moments of stress.
Surgical Technologist III, 08/2017 to 06/2020
Cone HealthAsheboro, NC,
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
  • Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
  • Trained 4 staff members on operating room procedures, infection control and over safety and functionality procedures.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
  • Handed instruments and supplies to surgeons during procedures.
  • Collected and prepared tissue specimens for laboratory analysis.
  • Specialties mainly worked with were: Plastic Surgery, OBGYN, Robotic Urology and OBGYN.
Patient Care Assistant/Unit Secretary, 03/2016 to 08/2017
Trc Companies, Inc.Rochester, NY,
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Administered personal nursing assistance in post-operative situations.
  • Responded to bell or light signal calls within maximum of 3 minutes to assist patients with needs
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, and toileting.
  • Entered in new patient chart information when new patient arrived on floor or when doctor ordered tests to be ran.
Archaeological Field Technician, 03/2013 to 02/2016
Panamerican ConsultantsCity, STATE,
  • Compiled research on historic and prehistoric cultures related to target archaeological sites.
  • Worked closely with cultural resources staff to assess and properly handle artifacts.
  • Documented site activities in detail to produce accurate records, forms and reports.
  • Completed routine surveys, tests and field monitoring at sites such as Moundville.
  • Created artifact typologies to organize past material cultures.
  • Assessed archeological sites for resource management, development and conservation purposes to recommend methods for site protection.
  • Excavated human remains, skeletons, jewelry and pottery with care during archaeological digs in diverse locations.
Education and Training
Bachelor of Arts: Anthropology, Expected in 05/2013
The University Of Alabama - Tuscaloosa, AL
  • Major in Anthropology
  • Minor in History
  • 3.5+ GPA
  • Dean's List Honoree Fall 2012
  • Lambda Alpha Member (Anthropology Honors Society)
  • Phi Eta Sigma Member (Scholastic Honor Society)
: Medical, Expected in
Shelton State Community College - Tuscaloosa, AL
  • Completed continuing education in Anatomy in order to move to Surgical Technologist position.

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Resume Overview

School Attended

  • The University Of Alabama
  • Shelton State Community College

Job Titles Held:

  • Front Desk Assistant
  • Surgical Technologist III
  • Patient Care Assistant/Unit Secretary
  • Archaeological Field Technician


  • Bachelor of Arts
  • Some College (No Degree)

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