Efficiency-driven Administrator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Expert time management methods and Administrative abilities.
Bringing 20 years of experience in a business setting.
Enthusiastic administrative expert offering many years of experience in leading day-to-day activities while supporting long-range goals across business functions. Accurate in effectively and promptly processing accounts payable and receivable as well as assessing information carefully to eliminate errors. Dedicated to boosting productivity and customer service through strategic planning and resource management with focus on continually seeking means for process improvements. Personable front office professional and service-oriented communicator with strong skills in technology, support and organization.
Office Administration and Management, Coordinator
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The primary responsibilities as described were to be the full-time front desk associate. The initial job included being the first point of contact for all calls coming into the dealership via the multi-line phone banks as well as being the first to speak with customers or vendors entering into the Kia dealership. Within the first few weeks of being at Universal Kia the responsibilities extended to creating the thirtyday tags needed and logging them, filing with the state the temporary liens for both the Antioch dealership as well as the Rivergate dealerships. Auditing warranty payables were done twice a month for both dealerships, creating service appointments in the internal Service Appointment program and entering all new vehicles to both dealerships by stocking invoices and accounting, creating the deal jackets with the appropriate accounting done and balanced per appropriate dealership and models. On my own I had created new and updated sales logs and forms, employee information sheets, employee extensions, dealer tag sign out/sign in sheets and maintained all items needed for the desk to run smoothly. The creation of logs to record customer plates and registrations and fixing any problems that may occur per dealership and customer county or address and buyer and co-buyer finance and address information needing updating. Preparing Fed Ex Shipments per customer and issue to ensure proper documentation, temporary tag or physical plates/registration daily and were sent in a timely matter. Updating customer information and working with customers, sales, service and management to give the customer the best experience possible when they called or arrived at the dealership. Being the first person to speak with and the initial person to help customers and others needing assistance or determining where to send a customer if an issue could not be handled by me. All areas of the dealerships were dealt with by my position on a daily basis. Training the part time receptionists and helping new sales associates when needed daily.
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