front desk agm resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in [English] with solution-oriented approach. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Motivated kitchen leader offering dedicated experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills. Conscientious individual bringing proven experience in high-volume dining restaurants. Manages large number of covers while motivating and supervising cooking team. Innovative and resourceful team player with expertise in farm-to-table concepts and creative menu development.


    I was on High Honor at Northcentral Tech. College for PTK for 1 year and made on the Dean the Lists. Also, I served as Culinary Art Club as officer. In high school I was in FFA for four year and 2 years as officers.

  • Multitasking and Prioritization
  • Data Entry and Database Software
  • Customer Service-Oriented
  • Research and Data Analysis
  • Cash Handling
  • Cleaning and Sanitizing
  • Honest and Ethical
  • Inventory Stocking
  • Employee Training
  • Cash Register Operations
  • Sweeping and Mopping
  • Problem Solving
  • Credits and Refunds
  • Policies and Procedures
  • Till Counting
  • Microsoft Office
  • Team Leadership
  • Weight and Measurement
  • Basic Mathematics
  • Menu Pricing and Writing
  • Staffing and Sales Reporting
  • Monitoring Food Preparation
  • Critical Thinking
Work History
05/2021 to Current
Front Desk/AGM Aldi Bordentown, NJ,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Planned coverage needs and organized services to support incoming special events.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Maintained transaction security by verifying payment cards against identification.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees and payments.
09/2020 to 04/2021
Shift Team Leader Taco Bell City, STATE,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Regulated pricing, inventory count and supply during shift hours.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Made sure that products were produced on time and are of good quality.
  • Make sure food is in the right away in the storage and cooler/freezer.
05/2020 to 10/2020
Sandwich Artist/Delivery Driver Jimmy John's Sandwiches City, STATE,
  • Assisted customers in choosing menu items by providing food complementing information.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Greeted guests, promoted specials and took orders.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
Expected in
Bachelor of Arts: Food And Beverage
Johnson & Wales University - Providence, RI
Expected in
Bachelor of Arts: Hotel, Motel, And Restaurant Management
University of Wisconsin- Stout - Menomonie, WI,
Expected in 05/2019
Associate of Science: Culinary Art
Northcentral Technical College - Wausau, WI
Expected in 06/2011
High School Diploma:
Lomira High School - Lomira, WI,

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Resume Overview

School Attended

  • Johnson & Wales University
  • University of Wisconsin- Stout
  • Northcentral Technical College
  • Lomira High School

Job Titles Held:

  • Front Desk/AGM
  • Shift Team Leader
  • Sandwich Artist/Delivery Driver


  • Bachelor of Arts
  • Bachelor of Arts
  • Associate of Science
  • High School Diploma

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