Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Highly organized receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Friendly receptionist with 10-year background in customer service positions. Provide excellent administrative support and staff coordination. Recognized for exemplary professional and speed of service skills. Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Friendly and polished receptionist offering proven experience in all environments. Accustomed to providing individualized guest service, including managing VIP requests. Proficient in coordinating reservations, updating accounts and promoting customer satisfaction.
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