Courteous Front Desk Agent adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service. Efficient, accurate and detail-oriented with an innate drive to provide exceptional service. Enthusiastic person who is a fast learner and can deliver results quickly.
Exceptional Interpersonal Skills
High Quality Service
Delivered Exceptional Service
Trusted key holder
Creative problem solver
Exceptional communication skills
Credit card processing
Front Desk, 07/2014
to Current LA Fitness – Fountain Valley,
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Routinely answered customer questions regarding memberships and pricing.
Greeted customers entering the store to ascertain what each customer wanted or needed.
to Current Uber – San Francisco,
Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety
Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied
Drive V. I. P. to various destinations upon request, with knowledge of various cities and efficient routes
Neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations
Sales Representative, 10/2010
to 03/2012 Mammoth Sporting Goods – Mammoth Lakes,
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Greeted customers in a timely fashion, while quickly determining their needs.
Warehouse Clerk, 06/2006
to 06/2010 Abec 11 Longboards – Huntington Beach,
Supervised material flow, storage and global order fulfillment.
Picked up incoming stock and delivered materials to designated locations.
Led warehouse improvement initiatives to advance operational efficiencies.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Associate of Arts: General Education,
2015 Golden West College - Huntington Beach,