front desk resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Education
High School Diploma: , Expected in 06/2021 to Hutchinson Senior High School - Hutchinson, MN GPA:
Associate of Arts: Liberal Arts And Sciences, Expected in 05/2021 to Ridgewater College - Willmar, MN GPA:
Bachelor of Science: Atmospheric Sciences And Meteorology, Expected in 05/2025 to The University of Oklahoma - Norman, OK, GPA:
Professional Summary
I have an excellent understanding around sports. I have managed Basketball in high school and played softball. I have watched my brothers play baseball. I have ran scoreboards and taken care of statistics. I have a deep love for sports and would be excited to work with the softball and baseball teams.
Skills
Positive Attitude and Energetic
Reliable and Punctual
Multitasking and Prioritization
Attention to Detail
Basic Math
Cooperative Attitude
Complaint Resolution
Responsible
Problem Solving
Feedback Acceptance
Adaptable and Flexible
Microsoft Office
Work History
Front Desk, 09/2021 to Current Hyatt Hotels Corp. – Bellevue, WA,
Used internal software to process reservations, check-ins and check-outs.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Seasonal Worker, 06/2021 to 07/2021 Worthington Schools – Worthington, OH,
Painted surfaces using brushes and paint rollers.
Painted indoor areas such as hallways, bathrooms and lobbies.
Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Calculated accurate amounts of materials and estimated time for planned jobs.
Organized and used industrial cleaning products following strict safety procedures.
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Used organic-based chemicals to disinfect floors, counters and furniture.
Daycare Worker and Lunchroom Supervisor, 09/2020 to 06/2021 Hutchinson Public Schools – City, STATE,
Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
Monitored student behavior and implemented corrective actions.
Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Cleaned tables, straightened chairs and swept floors between lunch periods.
Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Walked around cafeteria looking for spills and assisting students with opening food containers.
Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Cleaned and sanitized surfaces, tools, and equipment.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Maintained effective schedule balance between rest periods, active play and instruction.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Meticulously sanitized toys and play equipment.
Taught children to organize toys, wash hands and share by leading by example.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Planned and guided age-appropriate tasks like reading, crafts and homework.
Assisted children with putting on coats and cold-weather gear before going outside.
Distributed food, napkins and beverages in preparation for snack time.
Guest Service Coworker, 07/2019 to 07/2020 Kwik Trip – City, STATE,
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained cash drawer of $500 or more per shift.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Collected and authorized payments of guests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Greeted over 300 patients per day.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Checked identification for proof-of-age for alcohol and tobacco sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to enter orders, process payments and issue receipts.
Maintained current knowledge of store promotions and highlighted sales to customers.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
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