Front Desk Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Cash transactions
  • Team collaboration
  • Front office management
  • Fluent in English and Spanish
  • Customer assistance and interaction
  • Oral and writing communication
  • Email and telephone decorum
  • Technologically savvy
  • Issue handling
  • Reliable and trustworthy
  • Store opening and closing
  • Employee engagement and motivation
  • Verbal/written communication
  • Opening and closing procedures
  • Training and coaching
  • Cash drawer balancing
  • Returns and exchanges
  • Training and mentoring

I have experience multi tasking while remaining positive and composed in all types of situations. I offer great computer, customer service and collaboration skills. I am highly capable of leadership roles as well as working in a team. I am knowledgeable and professional as well as a fast learner and motivated to learn. Skilled in administrative support, managing others and customer service. I am experienced with managing fast-paced front desk operations as well as meetings and groups/teams. I offer great organization and team speaking skills that is a great addition to any team.

Education and Training
Expected in 06/2005 High School Diploma | Mount Eden, Hayward, GPA:

Online seller for 15+ years

Fashion brands and trends

Navigating online websites

Using online selling apps

Shipping and fulfilling orders

Social media and rebranding

Marketing and selling items online

Display and visual merchandising


03/2016 to 12/2016 Front Desk Trout Haven Resorts | Estes Park, CO,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted customers and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Determined needs of visitors and provided information or solutions.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
01/2015 to 12/2015 Front End Cashier Supervisor Vitalant | Golden, CO,
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Operated cash register, processing payments of cash, checks, credit cards and gift cards.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Delivered exceptional customer service with friendly, helpful attitude to promote repeat business.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Closed cash register by counting cash and reconciling checks and charges.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Identified customer needs and promoted matching targets to enhance store revenue.
  • Assisted store Manager with resolving customer problems and answering questions.
  • Unpacked merchandise, priced items and secured security tags.
01/2007 to 11/2007 Service Desk Associate Five Guys | Hillsborough, NJ,
  • Directed calls to product line specialists.
  • Supported and assisted less experienced technicians in resolving client issues.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
02/2006 to 12/2006 Assistant Manager Shane Company | Minnetonka, MN,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Completed inventory audits to identify losses and project demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
07/2005 to 12/2005 Visual Merchandiser Anchor Blue | City, STATE,
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Promoted new product releases and limited edition items to drive sales.
  • Presented updated floor plans and design strategy to store management.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Restructured merchandising strategy to promote high value and products.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Put together displays and layouts throughout store to promote trends and current sales items.
  • Staged and styled mannequins with appropriate lighting for best in-store presentation.
  • Restructured store layout and merchandising standards to improve brand image and increase sales.
  • Organized and led meetings with advertising, marketing and merchandising specialists.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Mount Eden
Job Titles Held:
  • Front Desk
  • Front End Cashier Supervisor
  • Service Desk Associate
  • Assistant Manager
  • Visual Merchandiser
  • High School Diploma

Similar Resume

View All
Front Desk
front desk
Front Desk