Fresh Team Associate Resume Example Walmart

FRESH TEAM ASSOCIATE

Professional Summary

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job title. Motivated to learn, grow and excel.

Skills

Coordinating team projects
Clinical team oversight
Collaborative team player
Service desk team management
Complaint resolution
Shipping procedures understanding

Data entry
Quick learner
Creative problem solving
Good listening skills
Money handling abilities
Technical support

Work History

Fresh Team Associate04/2019 to Current
Walmart – Greenville, NC

Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Readied items for sales floor stocking by affixing tags and preparing pallets.
Supported promotional plans by updating signage with price changes.
Stayed current on available products, store promotions and customer service policies to better assist with any need.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
Worked with customers to define cake vision based on color, theme, size and price.
Precisely arranged display cases throughout workday to highlight finished products.'
Created appealing food arrangements for party trays and specialized orders.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened carefully to customer instructions and prepared orders according to those preferences.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Performed meat inspections and ensured proper temperature environment.
Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Improved quality processes for increased efficiency and effectiveness.

Banquet Server05/2019 to 11/2019
Rock Springs – Greenville, NC

Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Carried out food items, sat customers and brought beverages to tables to help fellow wait staff.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

Customer Service Representative01/2017 to 04/2019
Convergys – Greenville, NC

Provided primary customer support to internal and external customers in fast-paced environment.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Compiled customer feedback and recommended service delivery improvements to management.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Communicated with vendors regarding back order availability, future inventory and special orders.

Education

High School Diploma06/2015Southwest Edgecombe High School- Pinetops, NC

Certifications

Career Readiness Certificate

Resume Overview

Companies Worked For:

Walmart
Rock Springs
Convergys

School Attended

Southwest Edgecombe High School

Job Titles Held:

Fresh Team Associate
Banquet Server
Customer Service Representative

Degrees

High School Diploma 06/2015

Fresh Team Associate Resume Example

Resume Score: 80%

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