, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Creative and Result Driven Customer Success Specialist with proven record of success in Customer Retention, Sales, Product, building brand awareness, increasing followers and partnering with top influencers through cohesive digital strategy. Engaging storyteller with award-winning history in photojournalism and content development. As well as focused in prospecting solid leads, developing strategies and increasing ROI. Knowledgeable about multiple social platforms and optimizing SEO. Excellent communicator and planner committed to building long-lasting and productive relationships.
Skills
Excellent communicator
Bilingual - Spanish & English
Social media management
Records management systems
Timeline Planning and Management
Advanced MS Office Suite knowledge
Creative Cloud Software/ADOBE
Excel spreadsheets
Database organization
Audience research
Web analytics
Product knowledge
photography
content creation
User content moderation
Client relationship management
Digital marketing
Brand development and awareness
Search engine optimization (SEO)
Lightroom understanding
Experience
10/2021 to CurrentFreelance Social Media ManagerBeatport | Morgantown, WV,
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities for small businesses.
Monitored sentiment of campaign content and competitive landscapes to drive strategic content and response.
Used editing and graphic design tools to create content and visuals for social channels.
Stayed up to date on pop culture and social trends across social media
Collaborated with public figures, companies and press to boost and enhance brand on social media.
Engaged with and responded to online audience through relevant comments.
Created and managed budgets for social media campaigns to meet client goals.
Worked with media buyers to discuss costs and book advertising space.
2020 to CurrentReal Estate Agent/Brand RepresentativeEdible Arrangements | City, STATE,
Progressively building the brand to create an online persona for my business and attract awareness.
Exceeded personal growth by producing over Seven million in production value during the first year.
Showed residential properties and explained features, value and benefits of available homes.
Managed sales pipeline by actively following up with prospects and hot leads.
Maintained current and accurate CRM database of prospective customers.
Verified accuracy of documentation and fund disbursements for sales.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Used editing and graphic design tools to create content and visuals for social channels.
Applied negotiation and relationship-building skills to increase residential sales YOY. Allowing buyers to achieve closing cost or price reduction from seller before close of escrow during negotiations.
2018 to 2021Social Media ManagerRivera's Floor Covering | City, STATE,
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Maintained effective communication with team
Used Digital Marketing to convert sales for business.
Enhanced organic search engine ranking and managed paid search marketing to maximize SEO.
Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
Prepared monthly calendar to manage online content across multiple platforms.
Tracked social media metrics to determine audience growth rate, volume and reach.
2017 to 2018Personal AssistantDAWNE REICH | City, State,
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Managed household inventory and maintenance schedules.
Screened telephone calls and inquiries and directed as appropriate.
Prioritized timeline-driven items to complete projects promptly and within budget.
Created expense reports using Microsoft Excel spreadsheets.
Prioritized timeline-driven items to complete projects promptly and within budget.
Created expense reports using Microsoft Excel spreadsheets.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Configured and maintained company website to drive interest and increase company revenues.
Education and Training
Expected in 12/2020Bachelor of Arts And Associate Degree | Business With Concentration in MarketingMarymount California University, Rolling Hills, CAGPA:
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