freelance project manager resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Motivated and detail-oriented UX/UI Designer with a passion for understanding the user. Experienced in conducting usability tests, analyzing data, and creating wireframes. Proven ability to collaborate across teams to develop innovative solutions that meet customer needs.

  • Experience using Figma and Adobe XD
  • Cognitive Psychology
  • Experimental Design
  • User Experience (UX)
  • HTML5
  • CSS
  • UX Research
  • User Interface Design (UI)
  • Planning, developing, and conducting user research and testing
  • Human-Computer Interaction
  • Market Research and Analysis
  • Usability Evaluation Techniques
  • Graduate of Avocademy UX/UI Design
  • Registered Scrum Master by Agile Education
  • Google Project Management: Professional Certificate
Work History
UX/UI Designer and Researcher, 09/2022 - Current
Syneos Health, Inc Tomball, TX,
  • Conducted user interviews and synthesized insights to inform design decisions, resulting in a 23% increase in user satisfaction ratings
  • Led usability testing sessions and made recommendations for improvements that reduced task completion times by 20%
  • Conducted competitive analysis and presented findings to the team, resulting in the incorporation of new features that increased user engagement by 15%
  • Collaborated with cross-functional teams to develop user personas and user journey maps, resulting in more cohesive and user-centered product designs
  • Assisted in the development and execution of research plans, resulting in a 30% increase in research efficiency and productivity
  • Created and maintained research documentation, including interview guides, observation notes, and research reports, ensuring accurate and organized records for future reference
  • Stayed up to date on emerging UX research and design trends and technologies, and incorporated them into research plans and designs, resulting in more innovative and effective solutions for users.
Project Manager, 01/2023 - Current
State Of Louisiana Abbeville, LA,
  • Managed a portfolio of 10 client projects with a combined budget of $2M, achieving an average on-time delivery rate of 95% and a customer satisfaction rating of 4.8/5.
  • Reduced project delivery time by 30% by optimizing resource allocation and implementing a more efficient project schedule.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Project Planning & Execution: Proficient in developing comprehensive project plans, defining project scope, setting realistic deadlines, and allocating resources effectively to ensure timely and successful project completion.
  • Risk Management: Skilled in identifying potential risks and proactively implementing mitigation strategies to minimize project delays and budget overruns.
  • Cross-functional Team Leadership: Adept at leading and motivating diverse teams to collaborate effectively, ensuring smooth communication and fostering a positive work environment.
  • Stakeholder Management: Expertise in maintaining strong relationships with clients, vendors, and team members, ensuring clear communication of project goals, progress, and expectations.
  • Budget Management: Demonstrated ability in creating, monitoring, and managing project budgets, ensuring cost-effective allocation of resources and on-time delivery of projects within budget constraints.
  • Process Improvement: Proven track record of identifying areas for process improvement and implementing best practices to enhance project efficiency and overall team productivity.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
Scrum Master/Jr. Project Manager, 06/2017 - 09/2022
State Of Louisiana Clinton, LA,
  • Worked across 4 major, $2M+, projects
  • Spearheaded largest EdTech client project to build out a new Education Life Coaching Platform, now utilized by over 6+ school districts of 10,000+ students across America (with a large focus on post-pandemic support)
  • Aligned stakeholders, leaders of Marketing, Engineering, Design, Product, and Leadership, while leading Engineering pod of 8 engineers and PO and PM
  • Met and completed over 90% of the goal deadlines, within budget allocation, that covered software, marketing, and executive teams to guarantee adequate resources
  • Reduced costs by 15% by negotiating Vendor agreements and SoW strategically
  • Successfully implemented a new process for tracking and reporting bugs, reducing the number of open defects by 30%
Master of Science: Instruction, Expected in 12/2020
Texas A&M University - Texarkana, TX
Status -
Bachelor of Science: Psychology, Expected in 12/2009
Texas A&M University - Texarkana, TX
Status -

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Resume Overview

School Attended

  • Texas A&M University
  • Texas A&M University

Job Titles Held:

  • UX/UI Designer and Researcher
  • Project Manager
  • Scrum Master/Jr. Project Manager


  • Master of Science
  • Bachelor of Science

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