- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
- www.linkedin.com/in/JessicaClaire-678393128
Background includes managing high-volume customer needs by completing quick, accurate assessments and providing recommendations. Well-organized record keeper with good schedule management and relationship-building abilities. Focused highly on client personalization and satisfaction. Motivated in personal growth and productivity. Enthusiasm for learning.
- Spanish translation
- Product and service sales
- Exceptional client service
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- Cash handling
- Multi-tasking strength
- Relationship building
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Fragrance /Beauty Consultant, 09/2018 - 04/2020
Williams-Sonoma, Inc. – South Brunswick, NJ,
- Determine client’s fragrance needs and suggest products that meet those needs based on expertise and/or assistance with Sephora’s Fragrance IQ technology.
- Ensure continued product training plans are met to remain an expert in fragrance trends, application, and special events within the store.
- Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
- Provide sampling services and provide detailed information via email as requested per client.
- As a Makeup Artist providing makeup application services and product knowledge.
- Listen to clients to determine their skincare needs and suggest products that meet those needs based on expertise, Sephora product training, and available in-store technology.
- Provide hydrafacial services.
- Celebrate all beauty with our clients and share product knowledge as appropriate.
- Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards.
- Book appointments as permitted for walk in clients based on artist availability and daily store staffing schedule.
- Book online services through Sephora OLR for future services or services booked over phone.
- Upsold additional products and services to increase sales numbers.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Retail Sales Associate, 12/2017 - 09/2018
Williams-Sonoma, Inc. – Southlake, TX,
- Opening and end of day procedures
- Set up testers and demo stations in store and kiosk, phone inquires, loss prevention.
- Maintaining high level of store standards through out the day.
- Helping local customers and traveling customers find their perfect items and make their experience the best possible.
- New hire training.
- Meeting weekly sales goals and daily commission goals.
- Assisting in production of product.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Inspected merchandise for quality and arranged proper display location on floor.
Retail Sales Associate, 03/2014 - 09/2016
Anthropologie – City, STATE,
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Supported efficient and timely replenishment of sales floor merchandise.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Used POS system to process sales, returns, online orders and gift card activations.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Client styling, filing online orders, receiving inventory, garment steaming. Opening and end of day procedures.
Temp. Front of House Hostess/Waitress, 08/2013 - 12/2013
The Landings Bar & Grille At Henderson Executive Airport – City, STATE,
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Folded napkins and prepared silverware sets to provide adequate supply.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Prepared hot and cold beverages.
- Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
: Aesthetics, Expected in
-
Euphoria Institute of Beauty Arts And Sciences - Las Vegas, NV,
GPA:
- Product Line: BioElements
- Learning proper skin care practices and working in a professional spa environment. Learning diseases, infections and prevention. Study human anatomy and skin make up.
- Facial application and specialty facial treatments, body wraps, all body waxing, facial/body massage, makeup application, eyelash extensions, eyelash/eyebrow tinting.
- Product knowledge and up selling. Following of proper sanitation and disposal practices.
- Equipment handling of facial steamers, towel warmers and facial product, waxing stations, lancets, micro-dermabrasion, Galvanic and High Frequency procedures, 4 layer facial, chemical peels, body treatment equipment.
High School Diploma: Film Production and Media Communications, Expected in 06/2013
-
Southeast Career Technical Academy - Las Vegas, NV,
GPA:
Film Production and Media Communications Major
Related Courses: Media Communications I Activities: SkillsUSA
- Microsoft Word, PowerPoint, Adobe Photoshop, Editing - non-linear systems: Final Cut Express, Final Cut Pro, Adobe Premier, Garage band, Celtx, Linear editing, Adobe After Effects, Adobe Encore, Sound Booth.
- Script writing: News, PSA/documentary, commentaries, commercial, feature stories.
- Storyboarding; Production techniques: studio, 3pt. lightning, EFP-ENG, studio operations, on-air operations, video editing, music creation, film production, field sound - mixer recorder, audio and video effects.
- DV camera operation; Studio equipment operation: camera, teleprompter, HD camera operation, portable lighting, studio lighting, boom microphone operation. Year book, end of year video production and participation in cast for various video projects for weekly submission.
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