Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced in catapulting customer engagement and brand awareness through innovative advertising, communications, and social media strategies. Attentive to customer needs and industry-specific parameters. Ambitious and experienced team member with solid history of success in creative operations. Motivated to drive project goals through proactive and hands-on teamwork. Offering over 20 years of related online marketing and content creating experience while pursuing new professional challenges with room for advancement at creative, social media driven company.

  • Excellent communicator
  • Creative direction
  • Advertising expertise
  • Team building and collaboration
  • Customer acquisition
  • Relationship development
  • Brand management and consistent brand messaging
  • Content marketing and development
  • News writing skills
  • Proofreading skills
  • SEO experience
  • Product photography
to Founder - Start up Online Handmade Shopping Mall GS Handmade | City, STATE,
  • Created a dynamic, interactive multi-vendor website on a word-press base with woocommerce plugin for ecommerce, then added multi vendor and multiple plugins to create a multi vendor site similar to Etsy. Completely customized it per the collective's requests.
  • Recruited 100 small businesses to open shops and join the collective. Mentored and taught them how to use the site and load their products into their shops. Continued to mentor shop owners and admin team on a regular basis on how to grow their individual business by using social media and email marketing as a free, effective way to advertise their businesses. Led online admin meetings for team of six to communicate sales goals, and "boot camp" growth opportunity directives. Continued to recruit, interview and train more shop owners, including review of individual performance to identify areas where they were lacking, or missed growth opportunities.
  • Created all web graphics for the site that were high quality and attractive using skills in paint shop pro, photo shop and the Canva and BeFunky apps. Created all prelaunch graphics for email campaigns, blogs and social media promotion. Wrote and sent out press releases for media and public relations firms. were attractive and high-quality by applying skills in creator,
  • Developed and grew a large mailing list of over 5,000 subscribers. Oversaw and developed ongoing promotions to grow the mailing list, sent out mass emails on a regular basis which resulted in large growth of customer base. Created monthly newsletters and email blasts on a weekly basis. Results were measured on a regular basis in conjunction with our marketing, advertising, and communications program.
  • Organized promotions events such as facebook auctions quarterly to establish community relationships and maximize marketing strategies.
  • Planned a blogging / editorial calendar in conjuction with our sales and promotional calendar. Wrote and edited blogs , scheduled coordinating social media content to run alongside them, and created coordinating email blasts to go out at the same time as well.
  • Measured and evaluated customer, shop owner, and admin satisfaction to identify areas in need of improvement. Collected and analyzed customer data, including demographics, preferences and purchasing trends.
  • Upheld internal standards and productivity goals to meet monthly and quarterly sales goals. Automated office operations, managed client correspondence and tracked records. Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Executed a community over competition and people before profits environment to foster better relations and promote positive and engaging environment for all.
to Self Employed Entrepreneur Goosie Girl Boutique | City, STATE,
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Handled all aspects of business, including accounting, purchasing, establishing web and social media presence.
  • Designed all logos, branding, graphics and website.
  • Designed and created all products , everything was 100% handmade by me.
  • Photographed, edited pictures, and published all photos to the web and social media to promote product launches.
  • Sold and shipped average of up to 250 items per week during peak sales seasons.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Built lasting relationships with customers over 15 years with repeat customers over and over.
  • Increased sales by leveraging effective promotional, sales and customer service strategies.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor supplier contracts.
  • Earned a reputation for good quality products and excellent customer service.
  • Collaborated with other designers, photographers, magazine editors and others to increase brand awareness opportunities.
  • Inspected and evaluated all of my own work as part of strong quality control and assurance procedures.
  • Assembled a wide range of products each day and fully adapted my workspace configurations to match demands of each job.
  • Negotiated wholesale arrangements with several brick and mortar boutiques to carry my products in their stores.
  • Professionally packaged each piece with hangtags, clear bags, ribbons and colors matched to my branding to provide a wonderful unboxing experience for each customers.
to Promotional Advertising Coordinator Press-Republiclan Newspapers | City, STATE,
  • Surpassed sales goal quota by 75% to generate over $300,000 in sales years 1993-1997.
  • Planned and executed promotional advertising campaigns to generate advertising revenue for a suburban newspaper group. Coordinated and strategized advertising department's inside sales approach to sales and expanded newspaper's advertising customer territory into two neighboring counties.
  • Exceeded department expectations for productivity
  • Prospected and cold-called customers to develop new sales leads.
  • Served as integral team member, working in tandem with editorial staff to develop lasting relationships with local businesses in the community
  • Participated in incentive programs and contests designed to support achievement of production goals. Received company employee performance awards and sales bonuses after maintaining record sales achievements.
  • Helped customers design and layout spec ads. Conveyed those ideas to the production department and provided customers with proofs via fax or in person meeting. Made corrections or sent approved ads to print.
  • Took newspaper's pages to printer once a week to be printed, switched out ads on pages and oversaw print production of entire 6 newspapers.
to Police Records Specialist and Jail Matron Geneva Police Department | City, STATE,
  • Entered information into computer databases using IBM and Mac computer system with accuracy and speed.
  • Destroyed and/or backed up files and materials upon request using paper shredder and data backup onto microtapes once a shift to prevent data breaches.
  • Compiled and prepared all documentation, including orders, Arrest reports, fingerprint cards, warrants, daily logs, nightly vacation watch forms, parking permit forms and record check notices within tight deadlines to meet command's specific needs.
  • Organized and streamlined file room operations for team of 11 record specialists including myself, 1 civilian record specialist supervisor, 2 community service officers, and 1 commanding lieutenant which led to smoother workflows.
  • Meticulously followed standards, promoting data accuracy and confidentiality when reviewing claimant's files prior to presentation to other specialists and supervisor.
  • Performed evidence technician call outs when necessary
  • Called out Snow plow crews in cases of severe weather as instructed by sergeant on duty which led to safer community for all.
  • In cases of felony arrests, phoned the judge on duty and relayed case information for felony authorization over the phone.
  • Searched and processed all female arrestees, collected any evidence found on their person. Monitored them in their cells and documented what they were doing every hour on the hour, viewed them on the video from the front desk. (jail matron duties)
  • Handled walk in civilians requesting help in the lobby and called for back up when needed. Took bond/bail money if they were there to bond out a prisoner we were holding. (cash handling experience, and balancing cash drawer at end of my shift)
  • Made phone calls for taxis, foster care for juveniles in our care or tows as requested by sergeant on duty as needed depending on caseload of the night.
  • Answered incoming non-emergency calls and answered caller's questions. If it was an emergency call, patched them through to tri-com located upstairs in our building and relayed the situation to them.
Education and Training
Expected in 06/1988 High School Diploma | West Chicago Community High School, West Chicago Illinois, GPA:
Expected in 2019 Award | Award Recipient, Handmade Business Magazine, GPA:
  • Handmade Entrepreneur Of the Year Recipient
Expected in Award | Costume Design Journal Modiste, , GPA:
  • Costume of the Year Award Recipient - 2nd Place (runner up)
Expected in Chocolatier | Cooking Craft, St. Charles Illinois, GPA:

Master class, Chocolate Making


Team Leader

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Resume Overview

School Attended

  • West Chicago Community High School
  • Award Recipient
  • Journal Modiste
  • Cooking Craft

Job Titles Held:

  • Founder - Start up Online Handmade Shopping Mall
  • Self Employed Entrepreneur
  • Promotional Advertising Coordinator
  • Police Records Specialist and Jail Matron


  • High School Diploma
  • Award
  • Award
  • Chocolatier

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