Founder President resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Profile

Accomplished Executive with demonstrated ability to deliver results. Solid experience managing multi-unit, retail, and business operations; talented in teaching and coaching entrepreneurs; proficient in administrative responsibilities, public speaking, workshop and seminar delivery.

Skill Highlights
  • Self-motivated
  • Customer-oriented
  • Market research and analysis
  • Employee relations
  • Human resources
  • Client account management
  • Business operations organization
  • Leadership/communication skills
  • Listening skills
  • Public speaking
Core Accomplishments
  • Operations Management:
  • Managed KFC company and franchised operations over a 35 year career with recognized achievements in leadership, people development, sales and unit growth, and operations excellence
  • Mentored and coached independent business owners to increased sales and profits

  • Project Management:
  • Initiated development of KFC/Taco Bell multi-brand concept which opened a new strategic opportunity for new unit growth for both brands
Professional Experience
04/2006 to Current
Founder/President Pizza Hut Lanham, MD,

Develop and direct strategies for supporting the needs of small to medium size businesses. Educate, coach, mentor, and advise independent business owners toward achieving their desired successes.

10/2003 to 09/2004
Director - CHAMPS Culvers Restaurant New Berlin, WI,

At YUM! Brands I was accountable for restaurant quality and brand management for 5000 company and franchise KFC locations in the U.S., including overall customer satisfaction.

1990 to 10/2003
Director - Franchise Business Kentucky Fried Chicken Corporation City, STATE,

Directed and managed 10 Franchise Business Leaders in the field. Overall scope of accountability was for 1250 franchised restaurants and 275 franchise operators. Responsible for translation of company initiatives to franchise operations, franchised unit sales and unit growth, new market development, marketing and training support. In 1998 I was recognized as a National Award Winner for 2 in 1, multi-brand development. In 2000 I was recognized as a CHAMPS Top Performer for restaurant operations.

07/1980 to 11/1990
District Manager - Company Operations Kentucky Fried Chicken Corporation City, STATE,

Accountable for total P&L performance of 50 company operated units. Included responsibility for customer service, internal operations, people development, training, facilities management, new restaurant development, and marketing.

05/1978 to 07/1980
Area Coach Kentucky Fried Chicken Corporation City, STATE,

Total P&L accountability for 10 restaurants in Kansas City area. Responsible for staffing, training, and people development as well as customer service and operations excellence. Supported marketing and facility needs.

04/1976 to 05/1978
District Manager of Franchise Services Kentucky Fried Chicken Corporation City, STATE,

Supported 30 KFC franchisees in the midwest who owned/operated 80 franchised KFC restaurants. Responsible for contract management, facility upgrades, new restaurant development, operations excellence, and supported franchisee marketing and training efforts.

05/1969 to 04/1976
Restaurant Management Kentucky Fried Chicken Corporation City, STATE,

Managed restaurant operations with focus of customer service, product quality, cleanliness. Responsible for staffing and training all restaurant personnel. In 1971 the market was awarded the honor as a Top 10 performing market in the U.S.

Expected in 1975
Bachelor of Science: Education / Psychology
University of Tennessee - Knoxville, TN

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Resume Overview

School Attended

  • University of Tennessee

Job Titles Held:

  • Founder/President
  • Director - CHAMPS
  • Director - Franchise Business
  • District Manager - Company Operations
  • Area Coach
  • District Manager of Franchise Services
  • Restaurant Management


  • Bachelor of Science

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