Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Senior technical program manager with demonstrated experience delivering bespoke IT business solutions following PMI criteria. Track record of developing and implementing cost-effective business solutions for corporate and government clients. Improved IT procedures and projects successfully. Superior written and spoken communication abilities, as well as cooperation, supervision, and liaison abilities. IT expert with hands-on experience with PMI, MCSE, MCDBA, Memory Jogger, and Six Sigma training and certifications. Migrations, business continuity, and virtualization are all areas of expertise. Extensive experience with a solid commitment to outcomes. Detail-oriented professional with a track record of success in business management and IT functions. Expert in IT operations, products, and customer voice—steadfast with 15 years of experience. Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 15 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations.

  • Business Requirements
  • Risk Assessments
  • MS Project & Project Server
  • Jira / Confluence
  • Program Management
  • Collaborated with project management and developers to coordinate testing activities at all stages.
  • Team Leadership
  • Leadership Development
  • Working Collaboratively
  • High Attention To Detail
  • Listening Skills
  • Technical Knowledge
  • Project Management
Work History
Founder / IT Project Lead, 03/2017 - Current
Asrc Federal Holding Company Arlington, VA,
  • Development and implementation of successful growth strategy to expand charity activity into four additional states.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Monitored project progress, examined risks and set forth contingency plans.
  • Managed risk, investigated solutions and established project recovery plans.
  • Applied leading theories and concepts to development, maintenance and implementation of information security standards, procedures and guidelines.
  • Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
IT Project Manager, 10/2018 - 09/2020
General Motors Bay City, MI,
  • Setup of 36 new WebLogic Servers in new environment
  • Java Upgrade from 7.0 to 8.0 (JDK 1.7 to 1.8)
  • This project's goals includes remediating 141 applications
  • Design, setup, and migration of new platform that consolidates various databases used to track research, collaboration, and citations for publications from 1923
  • Migration from current version of Red Hat Linux 6.0 to 7.0 to meet critical goal alignment
  • This project's scope includes migration of thirty all enterprise Linux RHEL v6.x servers to RHEL v7.0
  • This Oracle migration project included exploring requirements and executing design to improve data security for customers and improve services to internal customers (Data Warehouse / BI Team) by upgrading all corporate databases and remediation of 180 Active Batch Jobs
  • Rating of 4.8/5.0 from twenty directors, managers, and co-workers.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Senior IT Project Manager, 01/2010 - 09/2018
Consultant City, STATE,
  • Plan, design and implement comprehensive technology deployment projects for diverse corporate clients
  • Establish and maintain strategic vendor, client and subcontractor alliances; manage development of partner plans and joint marketing events; negotiate service, sales, partnership and related contracts
  • Procure and evaluate technologies
  • Serve as primary liaison between client, vendors and technicians to achieve project goals on-time and within budget
  • Build cross-functional teams and help attract key personnel at various phases of corporate and product development
  • Communicate company mission during initial contact and co-development partnership negotiations
  • Organize and maintain all project data
  • Turned around four migration, consolidation, and data center move projects in highly regulated environments.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Senior Solutions Architect / Vendor Management, 01/2008 - 01/2010
Cooper University Hospital City, STATE,
  • Empowered to drive business units to implement vendor management strategy to lower operational and project costs, improve system monitoring, and increase uptime
  • In first year, negotiated pricing and developed and implemented new architectures for storage, servers, and virtual environment
  • Developed better relationships with business units and key vendors
  • With business units, vendors, and IT, promoted holistic strategy of open communication and mutually beneficial goals, and leverage expertise of key Cooper partners to co-develop solutions catered to stakeholder needs.
Masters of Business Administration: , Expected in 05/2022
University of Phoenix - Philadelphia, PA,
Bachelor of Science: Business Information Systems, Expected in 2015
University of Phoenix - Philadelphia, PA,
MS Certified Systems Engineer (MCSE) MS Certified Database Administrator (MCDBA) Memory Jogger / Six Sigma Black Belt Total Quality Management (Dr. Deming) Trainer Certification

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Founder / IT Project Lead
  • IT Project Manager
  • Senior IT Project Manager
  • Senior Solutions Architect / Vendor Management


  • Masters of Business Administration
  • Bachelor of Science

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