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Founder / Director Of Operations Resume Example

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FOUNDER / DIRECTOR OF OPERATIONS
Professional Summary

Highly effective business development executive emphasizing innovation and creativity in solving complex problems. Energetic and results-focused, with success in developing and leading diverse teams to achieve outstanding results. Resourceful and experienced in all aspects of operation, product management, sales and marketing.

Skills
  • Business Strategy
  • Project planning and development
  • Business operations expertise
  • New product introductions strategies
  • Team building
  • Recruitment and talent development
  • Performance evaluations
  • Marketing Strategy
  • Budgeting and forecasting
  • Revenue and profit maximization
  • Accounting and finance
  • Process improvement
  • Cost reduction strategies
  • Natural leader
  • Detail-oriented
  • Results-oriented
  • Dedicated team player with strong work ethic
  • Complex problem solving
  • Interpersonal skills
  • Conflict resolution techniques
  • Customer relations
  • Proficient in Profit and loss statements analysis
  • Working with shifting priorities
  • Managing multiple projects simultaneously
  • Market research
  • Strategic Planning
  • Market Analysis
  • Brand development
  • Campaign management
  • Business Planning and Development
  • Financial Management
  • Project Management
  • Product development
  • Product positioning
  • Business analysis
Work History
Founder / Director Of Operations, 05/2005 to Current
Cmu Software Engineering Institute – Arlington , VA
  • Established operational objectives and weekly plans and delegated assignments to subordinate managers
  • Supported and coached General Manager with daily operational tasks
  • Established procedures to assist with forecasts and cash flow projections
  • Managed project deadlines and monitored milestones through completion stage
  • Completed managers performance reviews each quarter, offering praise and recommendations for improvement
  • Established and maintained food and beverage vendor partnerships and maintained low COGS.
  • Handled under-staffing, disputes, terminating employees and administering disciplinary procedures
  • Resolved employment-related disputes through proactive communication.
  • Implemented marketing strategies which resulted in 10% growth of sales for 3 consecutive years
  • Proofed and approved production and printing drafts of promotional materials.
  • Collaborated with graphic designers on marketing materials.
  • Developed partnerships with local businesses to secure third party promotions.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Directed and revised independent contractors' work.
Director Of Operations/Founder, 12/2012 to 03/2020
Chrome Liquor Lounge – City , STATE
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Supported General Manager with daily operational tasks
  • Established project control procedures such as project forecasts and cash flow projections
  • Managed task deadlines and monitored milestones through completion stage
  • Completed managers performance reviews each quarter, offering praise and recommendations for improvement
  • Established and maintained food and beverage vendor partnerships and maintained low COGS
  • Handled under staffing, disputes, terminating employees and administering disciplinary procedures
  • Resolved employment-related disputes through proactive communication
  • Implemented marketing strategies which resulted in 18% growth of customer base per year in for 3 consecutive years
  • Proofed and approved production and printing drafts of promotional materials
  • Cultivated and managed relationships with key clients, vendors and community partners
  • Collaborated with designers on marketing materials
  • Developed partnerships with local businesses to secure third party promotions
  • Drafted and managed print, online and social media communications designed to promote company brand, image and values.
  • Reviewed plans and specs during schematic design of pre-construction and performed regular job site observations to provide direction for all general contractor personnel.
  • Created periodic reports comparing budgeted costs to actual costs
  • Established security standards with zero citations over 8 years of business
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies
Software Developer Internship, 04/2003 to 07/2003
Accenture Technology Solutions – City , STATE
  • Worked closely with other team members to plan, design and develop robust solutions in timely manner
  • Wrote maintainable and extensible code in team environment
  • Modified existing software to correct errors, upgrade interfaces and improve performance
  • Implemented designs, including experimentation and multiple iterations
Education
Some College (No Degree): Computer Information SystemsRider University - City, State
  • Recipient of Phi Theta Kappa Scholarship
  • The National Dean's List ® 2003-2004.
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How this resume score could be improved?

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Resume Strength
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  • Length
  • Measurable results

Resume Overview

School Attended

  • Rider University

Job Titles Held:

  • Founder / Director Of Operations
  • Director Of Operations/Founder
  • Software Developer Internship

Degrees

  • Some College (No Degree) : Computer Information Systems

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