founder director of operations resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly effective business development executive emphasizing innovation and creativity in solving complex problems. Energetic and results-focused, with success in developing and leading diverse teams to achieve outstanding results. Resourceful and experienced in all aspects of operation, product management, sales and marketing.
Skills
Business Strategy
Project planning and development
Business operations expertise
New product introductions strategies
Team building
Recruitment and talent development
Performance evaluations
Marketing Strategy
Budgeting and forecasting
Revenue and profit maximization
Accounting and finance
Process improvement
Cost reduction strategies
Natural leader
Detail-oriented
Results-oriented
Dedicated team player with strong work ethic
Complex problem solving
Interpersonal skills
Conflict resolution techniques
Customer relations
Proficient in Profit and loss statements analysis
Working with shifting priorities
Managing multiple projects simultaneously
Market research
Strategic Planning
Market Analysis
Brand development
Campaign management
Business Planning and Development
Financial Management
Project Management
Product development
Product positioning
Business analysis
Work History
04/2005 to CurrentFounder / Director Of OperationsCmu Software Engineering Institute | Arlington, VA,
Established operational objectives and weekly plans and delegated assignments to subordinate managers
Supported and coached General Manager with daily operational tasks
Established procedures to assist with forecasts and cash flow projections
Managed project deadlines and monitored milestones through completion stage
Completed managers performance reviews each quarter, offering praise and recommendations for improvement
Established and maintained food and beverage vendor partnerships and maintained low COGS.
Handled under-staffing, disputes, terminating employees and administering disciplinary procedures
Resolved employment-related disputes through proactive communication.
Implemented marketing strategies which resulted in 10% growth of sales for 3 consecutive years
Proofed and approved production and printing drafts of promotional materials.
Collaborated with graphic designers on marketing materials.
Developed partnerships with local businesses to secure third party promotions.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Directed and revised independent contractors' work.
11/2012 to 03/2020Director Of Operations/FounderChrome Liquor Lounge | City, STATE,
Established operational objectives and work plans and delegated assignments to subordinate managers.
Supported General Manager with daily operational tasks
Established project control procedures such as project forecasts and cash flow projections
Managed task deadlines and monitored milestones through completion stage
Completed managers performance reviews each quarter, offering praise and recommendations for improvement
Established and maintained food and beverage vendor partnerships and maintained low COGS
Handled under staffing, disputes, terminating employees and administering disciplinary procedures
Resolved employment-related disputes through proactive communication
Implemented marketing strategies which resulted in 18% growth of customer base per year in for 3 consecutive years
Proofed and approved production and printing drafts of promotional materials
Cultivated and managed relationships with key clients, vendors and community partners
Collaborated with designers on marketing materials
Developed partnerships with local businesses to secure third party promotions
Drafted and managed print, online and social media communications designed to promote company brand, image and values.
Reviewed plans and specs during schematic design of pre-construction and performed regular job site observations to provide direction for all general contractor personnel.
Created periodic reports comparing budgeted costs to actual costs
Established security standards with zero citations over 8 years of business
Obtained documents, clearances, certificates and approvals from local, state and federal agencies
03/2003 to 06/2003Software Developer InternshipAccenture Technology Solutions | City, STATE,
Worked closely with other team members to plan, design and develop robust solutions in timely manner
Wrote maintainable and extensible code in team environment
Modified existing software to correct errors, upgrade interfaces and improve performance
Implemented designs, including experimentation and multiple iterations
Education
Expected in to to | Computer Information SystemsRider University, Lawrence Township, NJGPA:
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