Founder / Director Of Operations Resume Example
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FOUNDER / DIRECTOR OF OPERATIONS
Professional Summary
Highly effective business development executive emphasizing innovation and creativity in solving complex problems. Energetic and results-focused, with success in developing and leading diverse teams to achieve outstanding results. Resourceful and experienced in all aspects of operation, product management, sales and marketing.
Skills
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Work History
Founder / Director Of Operations, 05/2005 to Current
Cmu Software Engineering Institute – Arlington , VA
Cmu Software Engineering Institute – Arlington , VA
- Established operational objectives and weekly plans and delegated assignments to subordinate managers
- Supported and coached General Manager with daily operational tasks
- Established procedures to assist with forecasts and cash flow projections
- Managed project deadlines and monitored milestones through completion stage
- Completed managers performance reviews each quarter, offering praise and recommendations for improvement
- Established and maintained food and beverage vendor partnerships and maintained low COGS.
- Handled under-staffing, disputes, terminating employees and administering disciplinary procedures
- Resolved employment-related disputes through proactive communication.
- Implemented marketing strategies which resulted in 10% growth of sales for 3 consecutive years
- Proofed and approved production and printing drafts of promotional materials.
- Collaborated with graphic designers on marketing materials.
- Developed partnerships with local businesses to secure third party promotions.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Directed and revised independent contractors' work.
Director Of Operations/Founder, 12/2012 to 03/2020
Chrome Liquor Lounge – City , STATE
Chrome Liquor Lounge – City , STATE
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Supported General Manager with daily operational tasks
- Established project control procedures such as project forecasts and cash flow projections
- Managed task deadlines and monitored milestones through completion stage
- Completed managers performance reviews each quarter, offering praise and recommendations for improvement
- Established and maintained food and beverage vendor partnerships and maintained low COGS
- Handled under staffing, disputes, terminating employees and administering disciplinary procedures
- Resolved employment-related disputes through proactive communication
- Implemented marketing strategies which resulted in 18% growth of customer base per year in for 3 consecutive years
- Proofed and approved production and printing drafts of promotional materials
- Cultivated and managed relationships with key clients, vendors and community partners
- Collaborated with designers on marketing materials
- Developed partnerships with local businesses to secure third party promotions
- Drafted and managed print, online and social media communications designed to promote company brand, image and values.
- Reviewed plans and specs during schematic design of pre-construction and performed regular job site observations to provide direction for all general contractor personnel.
- Created periodic reports comparing budgeted costs to actual costs
- Established security standards with zero citations over 8 years of business
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
Software Developer Internship, 04/2003 to 07/2003
Accenture Technology Solutions – City , STATE
Accenture Technology Solutions – City , STATE
- Worked closely with other team members to plan, design and develop robust solutions in timely manner
- Wrote maintainable and extensible code in team environment
- Modified existing software to correct errors, upgrade interfaces and improve performance
- Implemented designs, including experimentation and multiple iterations
Education
Some College (No Degree): Computer Information SystemsRider University - City, State
- Recipient of Phi Theta Kappa Scholarship
- The National Dean's List ® 2003-2004.
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Resume Overview
School Attended
- Rider University
Job Titles Held:
- Founder / Director Of Operations
- Director Of Operations/Founder
- Software Developer Internship
Degrees
- Some College (No Degree) : Computer Information Systems
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