Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
Project Development, Management
Customized Programs
Public Relations, Media
Leadership Training *Recruiting, Developing Talent
Performance Evaluations
Networking, Outreach
Relationship Management *Mergers/Acquisitions
Analysis, Strategic Planning
Problem Identification, Resolution
Effective Communication Microsoft Word, Excel, PowerPoint, Outlook, and Access; WordPerfect; iLife; iWork; Keynote; HTML; Photoshop; InDesign; Illustrator; Dreamweaver; Acrobat; CMS Systems; FilemakerPro; ACT!; Interaction; Paradox; Mac OS X; Windows XP/Vista; and Mac and PC operating systems
Launched and lead international community education and giving organization to assist international community groups in promotion of education and community giving.
Design programs to focus on products and services benefitting women, children, and eco-friendly groups.
Formulate and implement all startup activities including strategic planning, brand development and organizational R&D activities.
Identify and develop relationships with potential partners and communities worldwide, with efforts centered on giving back to smaller communities through focus on health.
Provide business strategy guidance, communications, brand management, audits, plans, and tactical help to small businesses, including organizations in, women's apparel, cosmetics, and home-based efforts needing tutorials on technology and software such as Apple Computers.
Assess client needs and design solutions to meet client service needs including strategic development, technology, communications, and organizational design.
Prospect new clients through various networking engagements.
Design retail portfolios and implement recommendations for data integrity.
Present marketing and customer tracking plans, client retention strategies, and management guidance.
Develop employee trainings and demonstrations.
Jessica Claire, PAGE 2 Key Accomplishments: Increased traffic for non-profit organizations through improved Web presence.
Cultivate corporate identities and branding that align with company vision and mission.
Created client portfolio, database and marketing plan for independent clothing store.
Trained cosmetics leader on data integrity solutions and communications management techniques Improved data tracking, creating room and "mind space" to get things done.
Developed email marketing database to enable tracking of customer buying habits.
Improved retail employee productivity by developing employee guidelines.
Senior Manager, 01/2004 - 01/2007 SYMANETC – City, STATE,
Corporate Internal Communications Developed, led, and grew internal communications team for $6B Fortune 500 leader in public computer software and security Conferred with executives, employees, and global counterparts to create and execute communications and logistics programs to meet demands of internal audiences while complementing external groups' messages.
Shaped corporate culture, grew positive employee morale, and provided strategic and tactical counsel and guidance to senior leaders while ensuring accurate and consistent messaging.
Edited team's work and wrote letters, reports, and executive communications.
Directed art projects and enhanced Symantec's design standards.
Key Accomplishments: Fostered transparency in executive dialogue by coaching and engagement in dialogue and information sessions and directing clear dissemination of ideas through company chain of contact.
Modified and drove Symantec's values, vision, and brand across internal communications programs through collaborating with internal communications and brand teams.
Managed multiple cross-functional teams to engage and develop key communications.
Launched internal recruiting site for talent acquisition and onboarding order to attract potential new hires.
Supported numerous marketing campaigns and corporate outreach programs.
Implemented process for business continuity and disaster recovery (BCDR) group to follow and expand into global communication team.
Prospected and formed industry networks with leaders from multiple organizations.
Marketing Manager, 01/2001 - 01/2003 SEDGWICK, DETERT, MORAN & ARNOLD – City, STATE,
Executed business development and client retention strategies for a $17M+ international litigation and business law firm that provides counseling, risk and litigation management, trial, appellate, and transactional legal services to sophisticated corporate clientele.
Sought opportunities to leverage attorneys' extensive experience and researched strategic marketing opportunities while supporting cross-sale of existing services, practice groups, and offices.
Proposed, organized, and managed seminars and conferences.
Education
BA: Speech/Communication, Expected in - Colorado State University - Fort Collins, CO GPA: Speech/Communication
Associate: Instructor, Expected in 1992 - University of Colorado - Boulder, CO GPA: Instructor
Taught Contemporary Social Issues and Human Values Course to 600+ students in lecture environment.: , Expected in - - , GPA:
Professional Affiliations
VISION: Ability to produce big picture ideas that creatively meet the needs of the organization and clients PROJECT MANAGEMENT: Design, develop and implement effective program plans and objectives COMMUNICATION: Effectively articulate goals, strategies and tactics at every organizational level TEAM: Build and inspire executives, employees, and volunteer teams to achieve business goals TRAIN: Identify training needs and customize content to meet training objectives
Skills
Acquisitions, ACT!, Acrobat, Dreamweaver, Photoshop, Apple Computers, art, brand management, brand development, branding, business development, business law, business strategy, CMS, coaching, conferences, counseling, clientele, client, clients, database, database and marketing, directing, disaster recovery, email, FilemakerPro, focus, functional, HTML, Illustrator, InDesign, Leadership Training, legal, letters, litigation, logistics, Mac, Mac OS, marketing, market development, Mergers, messaging, Access, Excel, Outlook, PowerPoint, Windows XP, Microsoft Word, Networking, networks, newsletters, operating systems, organizational design, organizational, Paradox, presentations, profit, Project Development, promotion, proposals, Public Relations, Recruiting, Relationship Management, retail, seminars, strategic, strategic development, strategic marketing, Strategic Planning, Symantec, vision, Vista, WordPerfect
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School Attended
Colorado State University
University of Colorado
Job Titles Held:
Founder, Director
President, Consultant
Senior Manager
Marketing Manager
Degrees
BA
Associate
Taught Contemporary Social Issues and Human Values Course to 600+ students in lecture environment.
