Results-oriented Professional with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Played an instrumental role in increasing customer satisfaction ratings index from 45% to 98% within 1 year as Customer Service Manager.
Continuing education in Business Management
Coursework in Business and Communications
Microsoft Office (i,e., Word, Excel,
ACCESS, and Power Point) applications.
Working knowledge of PC based General Ledger and fixed asset systems.
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