Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Results-oriented with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.

  • Strategic Planning
  • Revenue Growth
  • Marketing Expertise
  • Data Collection and Analysis
  • Business Administration
  • Operational Improvement
  • Business Development
  • Project Management
  • Team Management
  • Scheduling
  • Relationship Development
  • Cost Reduction & Budgeting
  • Contract & Negotiation
  • Policy & Procedure Development
  • E-commerce
  • Advertising
  • Special Event & Promotion
  • Construction Management
  • Purchasing & Vendor Sourcing
  • Shipping Management
  • Recruiting & Hiring
  • Staff Training & Development
  • Performance Evaluations
  • Solutions Development
Work History
09/2005 to 06/2020 General Manager Caliber Collision | Woodbridge, VA,
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industry.
  • Identified and capitalized on community business opportunities with effective networking.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of update program materials.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Developed company brand messaging, collateral materials, customer events, promotional strategies, and service commercialization.
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
  • Worked with agencies to arrange promotional campaigns in all types of media.
  • Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed CRM database, including troublesClaireoting, maintenance, updates and report generation.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Interacted with customers professionally by pClairene, email or in-person to provide information and directed to desired staff members.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated plans and held construction progress of indoor swimming pool facility.
  • Liaised between all trades, facilitating communications and keeping appropriate parties updated on project development.
  • Kept project on schedule and attended regular on-site meetings with subcontractors and project team.
  • Modified and directed project plans to meet organizational needs.
03/2002 to 01/2006 Founder and President Buechel Stone Corporation | Marion, NC,
  • Successfully established e-commerce business model tier up with major computer and electronic suppliers as autClairerized reseller for SONY, Viewsonic, Intel, Nikon, Samsung, HP, NEC, Handspring and more.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Integrated new media and web advertising initiatives.
  • Improved supply chain to reduce materials costs and optimize distribution.
11/1996 to 06/2002 Sales Manager Dow Jones | Chicago, IL,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Accomplished sales goals and boosted revenue by $2M through product knowledge and customer relationship management.
  • Attracted new clientele and developed customer relationships by Clairesting product-focused events.
  • Attended trade sClairews and client meetings, promoting company brand and building rapport with prospects and partners.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Developed and implemented comprehensive salesperson training program.
  • Maintained extensive knowledge of company products and services.
12/1995 to 11/1996 Account Executive ASPECT COMPUTER CORPORATION | City, STATE,
  • Assisted general manager in planning and execution of sales promotion.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Worked closely with supervisor and interpreting ideas in events and trade sClairews such as PC EXPO in New York City.
  • Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
  • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
  • Liaised between clients and support team to resolve issues quickly and effectively.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Maximized revenue by servicing accounts and proposing new products and services to established customers.
09/1994 to 12/1995 Central Purchasing Assistant RAMAPO COLLEGE OF NEW JERSEY | City, STATE,
  • Assisted supervisor in operating and maintaining functional department.
  • Helped in preparation of shipping records and maintained asset inventory for the institution.
  • Resolved problems, improved operations and provided service support.
  • Create purchase requisitions , manage vendors and track purchases.
  • Handled daily pClairene calls to address departments' inquiries and concerns.
Expected in Master of Business Adminstration | Marketing and Management ST JOHN’S UNIVERISTY, Jamaica, New York GPA:
Expected in Bachelor of Science | Business Administration, Marketing and Finance RAMAPO COLLEGE oF NEW JERSEY, Mahwah, NJ GPA:
Expected in Associate of Science | Biochemistry ROCKLAND COMMUNITY COLLEGE / SUNY, Suffern, NY GPA:

On Dean's Clairenor List for three consecutive semesters, and graduated with Phi Sigma Omicron.

Expected in Diploma | Network And System Administration THE CHUBB INSTITUTE, Manhattan, NY, GPA:
1991-92 The National Dean's List 1993-94 WClaire's WClaire Among Students in American Junior Colleges 1995-96 Associate Member of National Association of Business Economics, N.J Chapter

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