Results-focused Community Health professional with strength in multitasking abilities and meeting tight deadlines. Proactive leader with strengths in communication and collaboration. Proficient in leveraging trust and compassionate with a positive outlook and good interpersonal and conflict management abilities. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Motivational Interviewing
Management
Employee coaching
New business development
Revenue growth
Team Leadership
Community Outreach
Early Intervention
Community Engagement
Team building and motivation
Strategic business planning
Community Development
Education and Training
Baltimore City Community
College, Expected in 06/XXX1 ā āCommunity Health Worker Certification Program: - GPA:
BALTIMORE COUNTY COMMUNITY COLLEGE, Expected in 06/XXX0 ā āCOVID CONTRACT TRACING CERTIFICATION : - GPA:
COPPIN STATE UNIVERSITY, Expected in 01/XXX0 ā āMaster's degree:Social Work - GPA:
COPPIN STATE UNIVERSITY, Expected in 12/2012 ā āBS:Social Work, Nonprofit Leadership (Certification) - GPA:GPA: 3.6, Made Deans list for 2 semesters
Experience
Cbiz, Inc. - FOUNDER aND DIRECTOR Fargo, ND, 07/XXX0 - Current
Day to day operation of nonprofit that provides supplies and materials to teachers. Partnered with 2 Baltimore City Elementary Schools
FUN RAISING
Raised $15,000 in funding from corporate and individual investors and proficiently managed funds to seed initial development and operational funding.
MARKETING AND DEVELOPMENT
Developed and executed campaigns to target appropriate institutional investors.
Managed business development roadmaps to add uniqueness and innovation to company success.
Negotiated key initial contracts and established plans to formalize structure and support growth.
Established company to fill market gap, connecting customers directly with products.
Health Corps - TEAM LEAD COMMUNITY HEALTH WORKER City, STATE, 10/XXX0 - 02/XXX2
TEAM LEAD
Supported team with training data management, job functions, mentoring, Ring Central and company protocols for new team members Created and oversaw training courses focused on team and community education.
Encompassed as contact person when supervisor was out or unavailable, also managed and conducted daily and weekly meetings in supervisor absents
CASE MANAGEMENT
Pursued in conjunction with the Baltimore Health Department and the MAP call center on the COVID initiative to assist Baltimore City residents effective by COVID
Telephone assessments conducted to provide linkage and coordination to health insurance, food insecurities, supplies, and financial assistance such as rental/mortgaged, utilities and shelter for quarantine that was a direct result of the social impact of the COVID 19 pandemic
Applied concise time-management to meet deadlines.
Acquired and maintained knowledge of all HCAM policies and procedures.
Managed research and administrative tasks to support community outreach and program initiatives.
Negotiated clients in specialized programs, arrange transportation and coordinate paper work in connecting clients to community resources and coordinate services and informed communities of key available resources such as economic relief and health guidance
COMMUNITY OUTREACH AND MOBILE SITES
Collaborated in Community outreach, site visits and worked alongside mobile vaccination outreach efforts such as testing and vaccination and any other needs in the community for COVID.
Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
Collaborated closely with team members to deliver project requirements, develop solutions and meet deadlines.
CENTRAL INDUSTRIES - CREDIT aND A/R COLLECTION MANAGER City, STATE, 12/2012 - 12/2017
Supervised 3 full time employees and Managed Day to Day Activities for the Accounts Receivable department
Assigned daily work assignment for 3 employees Data Entry, File Clerk and AR . and trained new employees on collection methods, documentation requirements and performance strategies.
Day to day activities included reviewing quantities, coding, charges and rates as well as compliance to contractual obligations with orders and invoices
Oversaw the exhibition and reviewed all invoices to be sent by mail and email
Corresponded to facilities and followed up with facilities to collect on open balances. Also Collected and researched any problems or issues to resolve past due balances
Sent statements and credit memos
Managed and evaluate credit ratings
Accepted checks and CC payments and applied payment to customers account
Daily check deposits and bank reconciliation of accounts
Promoted within 6 months to Account Receivable Manager.
PERSONNEL PLUS/JUST TEMPS - AR COLLECTIONS SPECIALIST City, STATE, 12/2011 - 12/2012
Collected and researched to resolve past due balances with accounts 30- 120 Days past due
Resolved issue with payments and services
Allocation of payments to correct accounts
Daily Bank Deposits and cash draw for payment of daily workers
Received payment and posted to appropriate customer accounts.
Arranged for debt repayment and established repayment schedule based on customer finances.
Provide exceptional demands of busy collections group by performing high volume of daily calls.
Exceeded requirements for 75 + calls per day and met and exceeded quotas to receive monthly bonuses
Utilized talents and expertise to locate customers with aged accounts.
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