FORECLOSURE SUPERVISOR Resume Example Airgas Inc

FORECLOSURE SUPERVISOR

Professional Summary

Enthusiastic Scrum Master and Servant Leader eager to contribute to Scrum Team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Scrum and Supervisory Concepts. Motivated to learn, grow and excel.

Skills

Complex problem solving/Strong communication skills
Conflict Management
Teamwork/Collaboration
System Conversion
Developing Policies & Procedures/Workflows

Supervisory Skills, Training, Collaboration
Risk identification
Customer interaction
Scrum Master

Work History

FORECLOSURE SUPERVISOR, 06/2015 to Current
Airgas Inc – Clarksville , TN

Ensure all processes are in full compliance with Investor specific, FHA, VA, USDA, GSE and private mortgage insurance guidelines
Monitor, evaluate, and approve department forms and/or documents to ensure compliance and timeliness of foreclosure process
Create and utilize department reports to manage pipeline, ensure adherence to deadlines/guidelines
Meet established service level agreements and compliance with state-specific requirements
Identify, report all successes as well as opportunity for improvement to management
Create and implement exception reporting to avoid future issues
Work with internal IT teams to build and implement tasking to improve efficiency by 40% for Contested matters and increase Reasonable Diligence Compliance outcome to 91%
Work with Operations Analytics department to automate processes, including but not limited to Judgment figure calculation within Sagent, Pro-active tasking within Tempo, Document Review/Execution
Carry out management responsibilities in accordance with organization's policies and applicable laws
Responsibilities include hiring and training employees; planning, assigning, and directing work; monitoring performance, rewarding, and disciplining employees; addressing complaints and resolving problems
Conduct weekly staff huddles
Monthly reporting to management of KPI's
Create job aids, training tools for employees, train and evaluate team of 20 Specialists
Evaluate, identify and remediate department processes to maximize efficiency and effectiveness and improve departmental performance; providing increased results month over month
Identify and resolves complex issues to avoid delays in foreclosure process
Identify and analyze "exception cases"/lien threats
Led Foreclosure Specialist team in delivery of Judgment Figure Automation project, resulting in savings of 1 1/2 FTE
Facilitate meetings and trainings between Management, Business Unit and Attorney network

DEFAULT DOCUMENT SPECIALIST, 03/2012 to 06/2015
US Default Managment – City , STATE

Created foreclosure and bankruptcy procedural documents to ensure complete and accurate reviews performed within guidelines
Drove operational improvements which resulted in savings. Increased productivity of support staff 50% by creating job aids and providing comprehensive training
Reduced timeframe for preparing, reviewing and validating default-related documents prior to execution by 14 days
Managed workflow to ensure timely and accurate completion of all regularly scheduled steps
Maintained excellent attendance record, consistently arriving to work on time

ACCOUNTS PAYABLE SUPERVISOR, 07/2008 to 03/2012
US Real Estate Services Inc. – City , STATE

Created, implemented and maintained standardized forms
Assisted in conversion to new accounting platform and accompanying work procedures
Performed QC reviews of invoices to determine potential risks
Reviewed processes and productivity to identify potential improvement options
Monitor and maintain client guidelines and turn-around times
Employed client-billing systems such as New Invoice/LPS Desktop, Equator and ResNet
Maintained internal controls over disbursement functions in accordance with strict guidelines
Oversaw monthly accounting close process for timely and accurate reporting of financial information
Interacted with all necessary partners, including vendors, upper management and peers
Supervised and guided new employees on Invoice issues and client guidelines and responded quickly to questions, which improved understanding of job responsibilities
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Coordinated individual duties after careful evaluation of each Accounts Payable Specialist's skill level and knowledge, which increased productivity by 15%
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities

SENIOR ASSET CALCULATIONS SPECIALIST, 02/2006 to 07/2008
Citi Residential Lending/AMC – City , STATE

Calculated Payoff, Reinstatement, Judgment, MFR and POC figures using various systems
Provided Escrow and Corporate advance breakdowns
Researched issues, reconciled accounts, reported discrepancies
Developed efficiencies, rained and audited fellow associates resulting in 15% increase in productivity
Worked in MSP, Resolve, Lenstar
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Education

Bachelor of Arts: Business Administration, Human Resources, 05/2005
California State University Fullerton - City

Resume Overview

School Attended

California State University Fullerton

Job Titles Held:

FORECLOSURE SUPERVISOR
DEFAULT DOCUMENT SPECIALIST
ACCOUNTS PAYABLE SUPERVISOR
SENIOR ASSET CALCULATIONS SPECIALIST

Degrees

Bachelor of Arts : Business Administration, Human Resources , 05/2005

FORECLOSURE SUPERVISOR Resume Example

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